Medical Assistant Oncology
Medical Assistant OncologyJob Category: Nursing Requisition Number: MEDIC001717Full-TimeHuggins Hospital Wolfeboro, NH 03894, USADescriptionUnder the general supervision of the Oncology Nurse Manager, is responsible for assisting the Physicians, Advance Practice Professionals, and practice team with direct and support related patient care, while treating patients in a respectful, confidential, and friendly manner.EMR Utilization:Utilizes the current Electronic Medical Record to complete the documented Best Practice Workflows accuratelyDocuments and updates the patient's medical history within the EMR guidelines, including: vital signs, past medical history, social history, surgical history, family medical historyCompletes the daily work list (order tracking, tasking, document import) providing timely care and response to the patientsCompliance in all regulatory item collectionClinical Support:Performs pre-visit planning/chart preloading in accordance with established guidelines, including but not limited to, obtaining appropriate records from specialists, emergency department visits, hospital stays, and primary care to ensure an efficient visit for the patient and the ProviderPrepares the examination room with needed supplies, instruments, and equipment and maintains room in a clean, professional, and welcoming mannerGreets patients in a professional, friendly manner, escorting them to exam rooms while introducing themselves and explaining the rooming processPrepares/instructs/positions and drapes the patientEnsures the Provider is on schedule being mindful of emergencies and unexpected interruptionsPrepares specimens with documentation for processing in accordance with Laboratory regulationsCares, cleans, and sterilizes equipment per instruction or established proceduresOrders medical supplies and medication/immunizations as needed, and keeps exam rooms and bathrooms stockedDisposes of used supplies properly and follows all established infection control and biohazard policies and proceduresCalls orders to pharmacies for medications utilizing the approved prescription refill policy and procedure under the direction and supervision of the ProviderEnsures vaccines are handled and administered in accordance with standards of the NH Immunization Program with provision for reporting of adverse eventsCompletes and processes referrals, pre-certifications or pre-approvals as neededPatient Access:Accepts and returns patient calls under the supervision of the nurse or Provider, using appropriate telephone etiquetteSchedules appointments and processes orders for patients for appointments, procedures, tests, referrals, and/or consultations as requested by the ProviderOrganizational Expectations:Attendance: Attendance is an essential job function; employee comes to work daily, on time, and completes scheduled shiftHIPAA: facilitates to maintain patient confidentialityInternal communication: contributes to positive team performance and a culture of service excellence through effective communication, active listening, and respectInterpersonal relationships: maintains appropriate interpersonal relationships with staff, patients, and visitors at all times. Works as a team member with other departments.Safety: Practices workplace safety dailyEmployee Engagement:Actively participates in all hospital Service Excellence initiatives and trainingsAttends and participates in a minimum of 50% department staff meetings and signs off on review of 100% department staff meeting minutesCompletes all required annual education on or before the due dateKnowledge Skills and Abilities: Individuals must possess these knowledge, skills, and abilities or be able to explain and demonstrate that they can perform the primary functions of the job, with or without a reasonable accommodation, using some combination of skills and abilities and possess the necessary physical requirements, with or without a reasonable accommodation, to safely perform the essential functions of the job.Minimal physical effort required with occasional light lifting to a maximum of 25 pounds; stooping; and pick, pinch, type, or otherwise work primarily with fingersAbility to effectively manage considerable mental stressAbility to express or exchange ideas by means of the spoken wordAbility to receive detailed information through oral communicationAbility to communicate effectively with co-workers and convey information in a clear, concise and accurate mannerFamiliarity with computer and other business machineQualifications: Graduate of approved Medical Assistant or LNA Program preferred BLS (Basic Life Support) certification required Registered with the New Hampshire Board of Registration for Medical Technicians or NH LNA license requiredEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.