Call Taker (01760)

Adecco Staffing is hiring for a full-time Medical Call Center Representative for a client in Boston, MA. This is a temp-to-perm opportunity with openings on 1st and mid-day shifts.Pay Rate: $23–$25/hourSchedules Available1st Shift:Availability between 7:00 AM – 6:00 PMMust work every SundayDays off: Saturday + 1 weekday (non-consecutive)Mid - day Shift:Availability between 10:00 AM – 8:00 PMMust work every Saturday or SundayDays off: 1 weekend day + 1 weekday (non-consecutive)Key ResponsibilitiesHandle high-volume inbound calls for hospitals and medical officesFollow structured scripts while maintaining a professional and empathetic toneTriage calls by urgency, including routine requests and emergency situationsPage on-call staff and escalate urgent or critical needsSupport hospital after-hours communication (paging, dispatch, answering services)Accurately document calls and update databases, schedules, and directoriesManage multiple systems/screens while maintaining speed and accuracyHandle confidential patient information in compliance with privacy standardsQualificationsPrior call center experience requiredStrong phone presence with clear, professional communication skillsAbility to multitask, follow scripts, and navigate multiple systems efficientlyTyping speed of 40+ WPM preferredInterested?Apply with your updated resume to be considered.MedicalCallCenter #HealthcareCustomerService #CallCenterCareers #PatientSupport #HealthcareJobs #HospitalJobs #InboundCalls #EmergencyDispatch #BilingualJobs (if applicable) #BostonHiring #MassJobs #WeekendShift #SwingShiftJobs #NowHiringMA #ImmediateHire #TempToPermJobs #AdminHealthcare #CallCenterLifePay Details: $23.00 to $25.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.