Specialist IV

IntroductionNationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.About TTUHSCTexas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.Visa InformationTTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.Position DescriptionPerforms semi-professional work on various projects and programs. Work is performed under supervision within established policies with latitude for independent judgment. Employee performance is based upon a review of completed work and overall results obtained. May supervise specialized clerical section.Major/Essential FunctionsCheck e-mails to verify all credit card payments have been posted and receipted correctlyCheck the librarian portal for new library card applicationsGenerate new library cards and upload into the KOHA system Verify patron information is complete and if not, access Banner to gain further informationVerify correct expiration dates using BannerTrains students assistants in daily operation of the circulationCheck in and out library materials Using KOHA system and determining if they need more in-depth assistance, introducing them to a Reference Librarian for further assistanceAssist with the basic maintenance of circulation computers and OPAC’sAnswer phone calls for circulationAnswer phone calls for Reference, ILL and Administration when they are away from their officesKeep circulation office inventory up-to-dateAssist with circulation monthly statistics on a daily basisMonitor the student assistants work habits and ensure that they are following proceduresKeep up with Reference Librarian schedule on availability to assist patronsAssist patron’s with printers and scanningAssist patrons with ILL requestsAssist student assistants in getting their ID badge and ensure that they have access to the library after hoursWhen the supervisor is out, make sure that the office runs as smoothly as possibleCall vendor on issues we may be experiencing with the vending machineNotify supervisor when there is a problem in circulation that needs attentionUpdate patron records in KOHACustomer service issuesHandles lighting, elevator, security gate issuesMaintain room reservation for studentsMaintain Libchat for patron assistanceCheck out headset and chargers for laptops for students useAssists with daily activities Wednesday-Sunday in the Public Services area under the guidance of the Unit Manager. Required QualificationsHigh school plus 4 years experience. Additional education may substitute on a year for year basis.Preferred Qualifications5 years of office administrative work experience. Bachelor's degree in general business or related field. Required AttachmentsCover Letter, Resume / CVBenefitsTTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team membersPaid Time Off – Including holidays, vacation, sick leave and moreRetirement PlansWellness ProgramsCertified Mother-Friendly WorkplaceAdditionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more. Job TypeFull TimePay BasisHourlyPay Grade Minimum15Pay Grade Maximum28.5Pay StatementCompensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.Grant Funded?NoTravel RequiredUp to 25%ShiftDayDoes this position work in a research laboratory?NoEEO StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.Jeanne Clery ActThe Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.