Program Manager

Clearance Level None Category Program Delivery and Execution Location Washington, District of Columbia (Onsite Workplace) Key Skills For Success Business Development Continuous Improvement IT Program Management Planning strategy REQ#: RQ229538 Public Trust: None Requisition Type: Pipeline Your Impact Own your opportunity to work alongside federal civilian agencies. Make an impact by delivering solutions that improve citizen services millions depends on. Job Description Program Manager is a strategic and customer‑focused leader responsible for delivering IT services across multiple sites nationwide. This position requires a forward‑thinking professional who brings thought leadership, drives modernization, including cloud‑focused initiatives, and strengthens the customer mission through proactive engagement and partnership. The ideal candidate is a change agent with a strong command of enterprise IT operations, including network infrastructure, systems administration, service desk, end‑user support, and project delivery. This role oversees a large, multi‑disciplinary team operating from several locations across the United States, with program based in the DC Metro area. Outstanding communication skills, a strong customer‑service mindset, and the ability to balance multiple priorities in a dynamic environment are essential. Responsibilities Provide thought leadership and strategic guidance to advance the customer mission, with a strong focus on modernization, cloud adoption, and continuous improvement. Establish and implement objectives supporting enterprise IT operations in accordance with customer goals, contractual requirements, and company policies. Build and maintain strong senior‑level customer relationships; serve as the primary point of contact for all program activities. Manage and develop personnel while ensuring high‑quality, timely delivery of all contractual requirements across multiple IT disciplines. Lead planning, coordination, and execution of enterprise IT services, including network, systems, help desk, end‑user support, and project management. Oversee multiple projects across geographically dispersed teams, ensuring alignment with mission needs and operational standards. Drive performance management, quality control, and continuous service improvement. Identify opportunities for operational efficiency, modernization, and improved IT metrics and reporting. Translate complex technical concepts into clear communication for technical and non‑technical stakeholders. Formulate and enforce work standards, assign schedules, resolve discrepancies, and maintain alignment with organizational procedures and goals. Operate within client guidance, contractual limits, and company policies while ensuring resources—staffing, tools, and facilities—are properly aligned for success. Provide technical insight and problem resolution support to teams across all locations. Requirements US Citizen Bachelor’s degree in a related field Minimum of 10 years of experience leading enterprise IT operations or multi‑functional technical teams Demonstrated experience engaging senior customers and delivering strategic, mission‑focused support Proven ability to drive modernization, cloud initiatives, and process improvement Exceptional written and verbal communication skills Experience managing teams across multiple locations preferred Full-time on-site in Washington, DC TS/Q clearance GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results. Work Requirements Years of Experience 9 + years of related experience * may vary based on technical training, certification(s), or degree Certification Project Management Professional (PMP) | Project Management Institute (PMI) - Project Management Institute (PMI) Travel Required 10-25% Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $157,250 - $212,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Our Identity Verification Process As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans