Client Services Manager

Company Description Stroyne Financial is a trusted organization specializing in financial services aimed at helping clients achieve their financial goals. Our approach is centered on delivering personalized solutions that meet the unique needs of every client. With a commitment to exceptional service, we foster lasting relationships built on trust and transparency. Visit our website for detailed disclosures and further information. Role Description We are seeking a full-time Client Services Manager for an on-site position in Pittsburgh, PA. The Client Services Manager will oversee client interactions, ensuring the highest level of customer satisfaction and service delivery. Responsibilities include managing client accounts, addressing client inquiries, and coordinating with internal stakeholders to resolve issues. This role requires effective communication to build relationships and maintain the trust of clients. Qualifications Experience in Client Services and Customer Service, with a focus on ensuring customer satisfactionStrong Analytical Skills for identifying customer needs and problem-solvingExceptional Communication skills, including verbal and written abilities, to interact effectively with clients and team membersProven ability to foster relationships and serve as a trusted advisorProficiency in using customer relationship management (CRM) software is a plusBachelor’s degree in Business Administration, Finance, or a related field (preferred)