Director of Facilities
Description:
About Hallbrook
This is an exciting time at Hallbrook as we open our $22 million renovation of our dining, merchandising, golf, and recreation areas. With the addition of these new spaces, we are excited to expand our team and provide opportunities of growth and development.
Hallbrook Country Club is a caring community in Leawood, Kansas where members gather with family and friends to play, train, dine and relax. Guided by our discerning membership, Hallbrook takes bold strides as a leader amongst Kansas City clubs. A commitment to quality and the development of authentic connections guide our staff's daily interactions.
As a member of the Club's leadership team, this position has the opportunity to drive growth and change within the department and the club while maintaining a positive work environment in which employees have support and autonomy in their work. Some ways in which we support our employees include flexible schedules, affordable insurance benefits, paid time off to include parental leave, and generous compensation including a 401k plan with company match. Additionally, we provide all employees access to daily chef prepared meals, engaging employee events, golf privileges, and discounts at our Hallbrook shop.
Overview of Position
The Director of Facilities is responsible for ensuring all Club facilities are properly cleaned and maintained. The Director of Facilities will oversee the Facilities Team and the Housekeeping Team to maintain the quality of the Club facilities. This position will oversee daily operations of the departments and its staff, vendors, Club repairs, service requests, and any other Club maintenance required.
Responsibilities
Leadership & Administrative:
Responsible for the oversight of the Facilities and Housekeeping teams
Foster a culture of collaboration with all departments to ensure an exceptional member and guest Club experience
Provide coaching and development to department leadership and hourly staff members.
Recommend, monitor, and manage policies, operating procedures, and staffing for all Facilities and Housekeeping areas; recognize the needs and consistently perform high levels of service in each of these operating areas
Conduct interviews, hire, and train department leadership. Work with Human Resources Manager to ensure proper hiring and onboarding procedures are followed
Supervise, coach, and counsel staff per the Hallbrook Country Club employee handbook and code of conduct; conduct employment separations with guidance from Human Resources
Ensures annual reviews are conducted in accordance with Human Resources
Oversees all Facilities and Housekeeping leadership positions to ensure job is performed in accordance with the job description
Conducts daily facilities walkabouts and specific site inspection with department management team.
Other duties as assigned by management
Club Security & Safety:
Develop and implement standard operating procedures for Club opening and closing procedures
Handles security-related issues that occur on Club property
Serves as point of contact for staff and local authorities in the event of security-related issue
Prepares all necessary reports required by the city and county concerning safety, health and fire and provides for the renewal of all permits and licenses.
Responsible for maintaining a clean and safe working environment with continual emphasis on promoting employee health and safety. Assists in training colleagues in proper safety techniques.
Club Maintenance & Upkeep:
Develops and implements well-rounded standard operating procedures for maintenance and housekeeping service requests and other departmental processes and procedures
Responsible for the upkeep, including preventative maintenance, of all Club facilities and equipment.
Research, recommend, and implement any building maintenance software systems needed for work orders, vendor management, preventative maintenance, and fixed assets
Administers and directs all major and minor repairs and improvements.
Acts as project manager by procuring bids and contracts required for all improvements.
Coordinates in-house retrofit and cosmetic improvement program as directed by the General Manager.
Maintains and monitors all Club systems not limited to fire, phone, data, lighting, IT, HVAC, electrical, cable and TV.
Financial:
Coordinates with Controller to prepare annual budget for Facilities and Housekeeping departments, including any capital expenditures
Develops and maintains close fiscal responsibility to the budget while taking quick action to identify variance and opportunities to correct
Coordinates with the accounting and department managers to keep an organized system for inventory, and maintain appropriate cleaning and maintenance supplies
Consistently monitor payroll and labor resource allocations to ensure they are in line with financial forecasting and goals
Assist with monitoring timecards, update miss-punches and support other Facilities and Housekeeping leadership with processing bi-weekly payroll
Establish Key Performance Indicators (KPI’s) and benchmark progress against these regularly
Maintains and updates preventative maintenance and capital improvement plans for all buildings
Supervises the purchasing of all goods and materials; initiates purchase orders for facilities maintenance supplies, machinery, equipment, parts and services, as required.
Requirements:
Two-year degree in related field with continuing education in Mechanical Engineering, Architectural Engineering, HVAC, plumbing, electrical, or related field preferred.
HVAC, Electrical and Swimming Pool Certification preferred.
5+ years progressive experience as an Engineer, Facilities Maintenance Professional, or related position preferred.
5+ years previous supervisor and leadership experience required.
Hospitality or private club experience preferred.
Professional experience in project management and contract negotiation preferred.
Ability to operate in a fast-paced and systematic manner with emphasis on attention to detail.
Mechanically inclined with all-around knowledge of mechanical systems, plumbing, electrical and refrigeration.
Ability to handle repairs in a timely manner.
Organizational abilities to coordinate Club projects and renovations.
Understanding of energy management and related systems.
Demonstrated ability to manage multi-discipline projects and utilize technical support staff.
Ability to develop and maintain awareness of occupational hazards and safety precautions; Skilled in following safety practices and recognizing hazards.
Proficiency in Microsoft 365 and other facility maintenance software programs preferred.
Bi-lingual preferred.
Occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to loud.
Frequent lifting, bending, climbing, stooping and pulling.
Frequent repetitive motions.
Continuous standing and walking.
This position often requires an individual to work long hours, holidays, weekends and may be subjected to shifts longer than 10 hours in one working day.