Amazon Customer Support Agent

Amazon Customer Support Agent Kyiv, Kyiv city, UkraineAbout the Job Are you passionate about e-commerce and have a knack for digital marketing? Our client, a dynamic force in online retail with multiple prestigious Amazon brands under its belt, is seeking a strategic-minded Amazon Review Collection Manager.The Role At the forefront of this role, your responsibilities will be:Strategize and implement review collection initiatives across all of our Amazon product listingsPlan and execute giveaways to incentivize customers to leave reviewsMonitor and respond to direct messages from customers regarding their experience with our productsWork closely with the marketing team to ensure consistent messaging and branding in all review collection effortsTrack and report on star ratings across all productsThe Successful Applicant: 2+ years of experience in e-commerce or digital marketing preferredKnowledge of Amazon's policies and guidelinesExcellent communication skills, both written and verbalSelf-motivated with strong attention to detailAbility to work independently as well as collaboratively within a team environmentStrong analytical skills with the ability to track performance metricsOffer Details:This position offers flexible working hours between 4-10 PM EST, making it perfect for those looking for remote work. The compensation for this position ranges from $15 to $20 per hour, based on experience, and also includes attractive performance bonuses. This is a great opportunity for someone who is passionate about the e-commerce industry and wants a role where they can make a significant impact on business growth.