ServiceNow/QA Developer
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Role OverviewWe are looking for a QA-focused professional with strong experience in the ServiceNow platform, particularly within HRSD and ITSM modules. You will be responsible for ensuring the quality, reliability, and performance of platform developments through a mix of manual and automated testing.Working closely with developers and stakeholders, you will validate new features, integrations, and workflows, while contributing to continuous improvements in testing practices and delivery processes.Key ResponsibilitiesPerform functional, regression, and integration testing across ServiceNow, with a focus on HRSD, ITSM, and Service CatalogValidate configurations, workflows, and scripting (JavaScript / Glide) to ensure correct platform behaviourTest integrations and APIs, ensuring data accuracy, security, and error handlingSupport UAT activities and provide clear documentation, defect tracking, and post-release validationContribute to test automation, CI/CD processes, and ongoing improvements to QA practices