Help Desk (46089)

Codeworks, an LRS company, is seeking a Help Desk for a contract opportunity. This role offers the chance to apply your skills in support of meaningful work for one of our client partners.Our client is seeking a Help Desk in a collaborative team that supports users with digital tools, systems, and platforms. This role is well suited for individuals who enjoy learning new technologies, solving problems, and providing positive support experiences to customers or internal users. This job will be hybrid position.Key ResponsibilitiesProvide support for digital tools, systems, and platforms used by customers or team membersRespond to questions and issues in a professional, timely, and solution‐focused mannerCollaborate with team members to meet service goals and support shared objectivesCommunicate clearly and document interactions, issues, and resolutions using established processesAdapt to new technologies, tools, and workflows as they are introducedWorking with digital tools, systems, or platforms, with a demonstrated ability to learn new technologies efficientlyCustomer service or client‐facing role, with success resolving issues and building positive working relationshipWorking in a team‐based environment, contributing to shared goals and participating in open communicationThe base range for this contract position is $15.00 - $20.00 per hour, depending on experience. The range displayed reflects the minimum and maximum target for new hires of this position across all U.S. locations. Individual pay is determined by work location and additional job-related factors.Codeworks, an LRS company, is an equal opportunity employer. Applicants for employment will receive consideration without unlawful discrimination based on race, color, religion, creed, national origin, sex, age, disability, marital status, gender identity, domestic partner status, sexual orientation, genetic information, citizenship, status or protected veteran status.In some cases, Codeworks, an LRS company, uses generative artificial intelligence ("AI") in support of our hiring processes. Codeworks takes steps to ensure the use of AI does not result in discrimination based on protected class(es). AI may be used in the hiring process solely in support of the assessment of candidate qualifications. All decisions in the hiring process are made by LRS employees. If AI will be used in the hiring process for the position for which you are applying, you will be notified and will have the opportunity to opt out. Please contact AI.Questions@lrs.com with any questions.What to do if you suspect fraud:If you receive a suspicious offer or communication claiming to be from us, do not share any personal or financial information. You can notify us using our contact page at Contact Levi, Ray & Shoup, Inc.IMPORTANT NOTES:All legitimate correspondence from our recruiting team will only come from an email address ending in @lrs.com. We do not use generic domains like @gmail.com, @yahoo.com, or @outlook.com.We never conduct interviews solely via text-based chat on Microsoft Teams, Telegram, or WhatsApp. All virtual interviews involve a scheduled video or phone call with a member of our team.LRS will never ask a candidate for payment, fees, or to purchase equipment (e.g., laptops, software) as a condition of employment.All genuine job opportunities are listed directly on our official careers portal at Careers.