Order Processing Specialist (Sales Order Coordination)

Order Management / Sales Support SpecialistA small, established industrial company in Coppell is seeking an Order Management / Sales Support Specialist to support their sales and operations team. This is a hands-on, detail-driven role responsible for managing the full order process, including customer sales orders and vendor purchase orders. This is not a sales role. There is no cold calling or quota. This position focuses on order accuracy, coordination, and system management in a collaborative, laid-back office environment. This is a temp-to-hire opportunity. Key ResponsibilitiesProcess and manage customer sales orders from entry through completion Create and update quotes using internal systems (QuoteWerks training provided) Generate and track purchase orders (POs) with vendors Coordinate between sales team, vendors, and internal staff to ensure order accuracy Monitor order status, follow up on updates, and resolve discrepancies Support outside sales representatives with order-related needs Assist with inventory checks and order logistics Maintain accurate records within the Sage accounting system (or similar ERP) Communicate with customers regarding order status, updates, and follow-ups Qualifications2+ years of order entry / order processing / sales support experience Experience working in a system-based environment (ERP/CRM) Understanding of sales orders vs. purchase orders Strong attention to detail and accuracy Ability to manage multiple tasks and priorities in a fast-paced environment Comfortable working in a small team, in-office setting Strong communication and organizational skills Preferred QualificationsExperience with Sage (strong plus) Uses QuoteWerks for quotes, will train Background in manufacturing, distribution, or product-based companies Experience supporting sales teams or outside sales reps Familiarity with inventory coordination or logistics Work Environment & Perks100% in-office in Coppell, TX (no remote or hybrid) Casual work environment (jeans) Small, tight-knit team (approximately 10 employees in office) Own office and dedicated workspace Opportunity to take on additional responsibilities over time Stable, long-term opportunity with temp-to-hire conversion