Remote Technical Customer Engineer - Escalation & Solutions

Nametag is seeking a Technical Customer Engineer to serve as the technical escalation point for customer issues. This role combines engineering-adjacent problem solving with direct customer engagement to drive fixes into production. You'll diagnose complex integrations, write code snippets, collaborate with our core engineering team, and shape best practices across authentication flows, REST APIs, and IAM platforms. This remote-first team offers flexibility and opportunities for hands-on impact. J-18808-Ljbffr