Technical Project Engineer
To support a growing cloud-focused IT service provider, the full-time Technical Project Engineer will manage the technical execution of new client onboardings and offboardings remotely, ensuring a smooth and exceptional experience while collaborating with various teams and maintaining accurate documentation.
Key responsibilities
Deploy core services and manage user enrollment, DNS configurations, and alert setups for new partnerships
Coordinate access to client services, manage software transitions, and ensure timely completion of onboarding and offboarding tasks
Continuously improve onboarding processes and documentation while supporting Sidekick projects as assigned
Required qualifications
Minimum of 3+ years of experience working in IT
Strong knowledge of common business technologies and cloud infrastructure components
Proven ability to simplify complex technical solutions for diverse audiences
Experience with documentation tools such as ConnectWise and ITGlue
Ability to work remotely with a stable internet connection in a dedicated home office environment