Client Experience Coordinator (Receptionist)

Be the Voice, Energy, and First Impression of a Growing CompanyUnited Public Adjusters is growing rapidly, and we’re looking for a polished, professional Client Experience & Front Office Coordinator to serve as the heartbeat of our organization.This is not your typical front desk role. You’ll be the first impression and central communication hub of our business: connecting clients, supporting our sales and claims team, and helping drive operational success. Your ability to create a seamless, professional experience while keeping information flowing will directly impact our continued growth.If you thrive in a fast-paced, people-focused environment and enjoy being at the center of the action, you’ll fit right in with our collaborative and high-performing team.What You’ll DoServe as the first point of contact for inbound calls, texts, and emailsDeliver a warm, professional, and confident client experience every timeConduct outbound calls to qualify, nurture, and follow up on sales leadsAct as the communication bridge between clients, sales, and internal teamsTrack, route, and manage inquiries so no opportunity is missedMaintain consistent follow-up to keep conversations and deals moving forwardSupport sales and marketing by organizing and maintaining lead dataManage and update records in our CRM and other systems Coordinate scheduling, appointments, and confirmationsAssist with team initiatives, events, and marketing campaignsWhat You BringExperience handling high-volume calls in a professional settingStrong communication skills with a polished and confident presenceFamiliarity with CRM systems (HubSpot preferred) and Microsoft OfficeTech-savvy with the ability to quickly learn new tools and systemsHighly organized with strong attention to detail and follow-throughAbility to multitask, prioritize, and stay composed under pressureA team-first attitude with a proactive, solutions-oriented mindsetWhat We OfferHealth, vision, and benefits package (majority company paid) 401(k) with company matchingPaid time off and holidaysPaid training and professional developmentIn-office perks (including free meals and snacks)A supportive, growth-focused team environmentReady to Make an Impact?This is your chance to step into a role where your voice, organization, and energy truly matter every single day. If you're ready to grow with a company that values professionalism, collaboration, and momentum—we’d love to meet you.Apply today and help shape the client experience at United Public Adjusters.