Document Processor
To support a remote call center team, the full-time Document Processor will efficiently handle student enrollment documentation, including downloading, reviewing, and processing applications while maintaining compliance and accuracy in student records.
Key ResponsibilitiesReview, process, and maintain enrollment applications and student files in accordance with compliance standards
Verify and manage information related to prospective and current student accounts, ensuring all documents meet compliance requirements
Provide customer support across various communication channels to assist families and staff with document-related inquiriesRequired QualificationsHigh School Diploma / GED and relevant work experience, or a minimum of 2 years in a similar call center role
Proficiency in Microsoft Office Suite and web-based systems
Strong attention to detail and accuracy in processing documents
Ability to work independently and collaboratively in a team environment
Experience in managing competing priorities to meet performance goals