Field Application Engineer
About UsHow many companies can say they’ve been in business for over 177 years?!Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!What’s the role? Field Applications Engineers assist our customers and our Zeiss sales team with pre-sales activities such as product demonstration and sales support, as well as post-sales activities such as helping customers with understanding and applying our hardware and software systems. This support is provided in a variety of ways, including product demonstration, formal and custom training classes, telephone and on-site support, programming and measurement services. This important consultative role requires professional conduct and customer orientation at all times.Location/Region: This position is located in Bloomfield, CT. Hybrid position with ability and willingness to travel in the USA and internationally (35-50%).Sound Interesting? Here’s What You’ll DoProvide technical consultation to sales teams and the Industrial Metrology (IM) dealer network on advanced applications and systemsEnsure accurate technical information flows to the field sales forceFocus on advanced applications and the introduction of new ZEISS technologies into the North American marketDeliver technical training programs to sales personnel and dealer partnersPlan and perform high-quality customer demonstrations, both in-house and on-siteProvide after-sales technical support to help customers successfully use ZEISS systemsConduct customer training to supplement the Applications Engineering teamSupport all Carl Zeiss Industrial Metrology systems and respond to software/applications questionsAssist with software and system testing for product development, including filing performance reportsOffer applications expertise for project-related activities, including preparing quotes, analyzing inspection requirements, and estimating Gage R&R resultsImplement quoted application items on-siteSupport IT-related topics, including Windows OS, networking, and database managementApply knowledge of Statistical Process Control (SPC) and Geometric Dimensioning & Tolerancing (GD&T)Do you qualify? Bachelor’s degree in Engineering, Computer Science, or Physics (or equivalent experience)Ability to read and interpret engineering drawingsStrong understanding of 3D mathematics and computer programming in modern scientific languagesExcellent verbal communication skills; comfortable presenting to small or large groupsSelf-motivated and able to work independentlyRequires a valid Driver's License.Working EnvironmentAbility to write clear, concise technical reportsCapable of teaching and training during product demos or customer sessions, clearly showing how ZEISS solutions solve customer problemsStrong problem-solving skills; able to work from problem statement to solution independentlyQuick learner who can independently research and find solutions to customer measurement challengesWe have amazing benefits to support you as an employee at ZEISS!Medical Vision Dental 401k Matching Employee Assistance Programs Vacation and sick pay The list goes on! Your ZEISS Recruiting TeamHolly Greenwood-MosherZeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).