Principal Product Designer (eCommerce)

Oxford Solutions is working with a retail client seeking a Principal Product Designer for a remote contract role supporting a high-visibility eCommerce portfolio. This role will contribute across the full digital customer journey, including search, product discovery, product detail pages, cart, checkout, and post-purchase experiences.This is a strong opportunity for a senior-level product designer who can move across strategy, research, visual design, facilitation, and execution. The ideal candidate is a self-starter with deep eCommerce experience, strong human-centered design skills, and the ability to bring structure to complex or ambiguous product challenges.ResponsibilitiesLead design work across key eCommerce experiences, from discovery through launch and optimizationPartner closely with product managers, engineers, researchers, and other designers to deliver customer-focused digital experiencesUse human-centered design methods to understand customer needs, define problems, and shape product directionCreate journey maps, flows, wireframes, prototypes, and high-fidelity designs that support end-to-end customer experiencesConduct or support user research, usability testing, prototype testing, A/B testing, and other validation methodsUse qualitative and quantitative insights to inform design decisions and reduce customer and business riskFacilitate workshops, design reviews, and stakeholder discussions to drive alignment across teamsContribute to short- and long-term design strategy for complex product initiativesWork within an established design system and collaborate with engineering teams through development and launchQualifications7+ years of product design, UX design, or digital experience design experienceStrong background designing eCommerce, retail, or consumer-facing digital experiencesExperience working across the full product design process, including research, concept development, execution, testing, and production supportPortfolio demonstrating human-centered design, end-to-end product thinking, visual design strength, and shipped digital workAbility to break down complex or ambiguous requests into clear, actionable design plansExperience creating journey maps, user flows, wireframes, prototypes, and polished interface designsStrong understanding of research methods, usability testing, experimentation, and data-informed designExperience working with design systems and partnering closely with software engineering teamsExcellent facilitation, communication, and stakeholder management skillsAbility to influence cross-functional teams and leadership without formal authorityUnderstanding of software development lifecycles and agile product environmentsPrincipal Product Designer – eCommerce - 26-00364