Data Center Manager - Data Center Support

We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Red Oak, TX. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 This role involves managing the physical site in Red Oak, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to influence groups outside your direct responsibility and the colocation partners. This multi faceted management role includes: Management and support of 15-20 Data Center Technicians Data Center day to day support operations in 7/24 mission critical environment Installation, Field Change Orders and Hardware break/fix activity Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc. Reacting to and managing incidents, driving resolution and after action analysis Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.) Drive local recruitment for future hires Creating an environment of continuous improvement