Title Escrow Officer (San Antonio)

Escrow Officer Joining the Blueprint Title Team at PLACEBlueprint Title is dedicated to providing a world-class closing experience that makes it the no-brainer title partner for agents across the PLACE ecosystem. We are a fast-growing, technology-driven title company that embraces the PLACE values: Grit, Results, Only Leaders, Wealth, Teamwork, and Humility.As part of the PLACE family, you will be joining a unified team committed to empowering top real estate professionals and ensuring an exceptional experience for every client.The Escrow Officer plays a pivotal role in delivering a seamless, secure closing experience while acting as a dedicated escrow partner to assigned PLACE real estate teams.About the RoleAt Blueprint, Escrow Officers are more than transaction managers — they are trusted partners to real estate agents and their clients.This role is designed to provide dedicated escrow support to high-performing PLACE teams, ensuring consistency, communication, and operational excellence across their transactions.As an Escrow Officer, you will manage files from opening through closing while working closely with internal partners across title, operations, and client engagement. You will also develop strong working relationships with the PLACE real estate teams you support, serving as a trusted point of contact throughout the transaction lifecycle.The ideal candidate thrives in a fast-paced, high-volume environment, brings strong organizational systems, and communicates proactively to keep transactions moving forward smoothly.You are proactive, detail-oriented, and calm under pressure, with the ability to balance precision and urgency while delivering best-in-class service to agents and clients.This role is ideal for someone who takes pride in ownership, enjoys collaborating across departments, and wants to help modernize the real estate closing experience through technology, transparency, and thoughtful communication.This role is structured as an in-office or hybrid position, with a minimum of two days per week in office to support close collaboration with assigned PLACE teams and internal Blueprint partners. In-person presence helps strengthen relationships, improve communication, and ensure a consistent, high-touch closing experience.In addition to managing transactions, this role also serves as a relationship owner for assigned PLACE teams, helping build trust, maintain service consistency, and ensure Blueprint remains a proactive and reliable partner within the team's business.What You'll DoFile & Transaction ManagementOversee title and escrow work for residential transactions in assigned PLACE team pipelinesManage a high-volume pipeline of files from opening through disbursement using internal reporting toolsVerify title clearance and readiness of files prior to closingReview closing documents before and after signing to ensure accuracy, completeness, and compliancePrepare settlement statements (CDs / ALTA / HUD) and balance closing figures and fundsCreate disbursement packages and prepare files for timely fundingClient & Agent ExperienceServe as a primary escrow relationship for assigned PLACE teams and their clientsProvide proactive communication on transaction status, timelines, and next stepsEnsure a consistent and predictable closing experience for agents and clientsRespond quickly and professionally to questions from agents, lenders, clients, and internal teamsAnticipate potential issues early and manage expectations with transparency and confidenceTeam Relationship OwnershipServe as the primary escrow relationship partner for assigned PLACE teamsBuild strong working relationships with team leadership, agents, and operations staffAct as a consistent point of contact for escrow-related questions, process guidance, and transaction supportDevelop a deep understanding of each team's workflows, expectations, and communication stylePartner with internal Blueprint teams to proactively address service issues and improve the overall team experienceMaintain a service mindset that reinforces Blueprint as the preferred title partner within the PLACE ecosystemProblem Solving & EscalationsAct as the lead problem solver for file-level issues, title defects, and closing challengesExercise sound judgment when escalating issues to appropriate internal teamsCollaborate with title, operations, and support teams to resolve issues efficientlyApply critical thinking to unique transaction scenariosCollaboration & TeamworkPartner closely with operations, title, client engagement, and notary coordination teamsCoordinate with internal support teams to ensure files stay on trackStep in to assist teammates when needed to support overall transaction successContribute to a culture of ownership, accountability, and continuous improvementClosings & CompliancePrepare transfer deeds where permitted by state regulationsCoordinate and support mobile notary closingsConduct in person closings Ensure compliance with applicable regulations including TRID, CFPB, RESPA, and state-specific requirementsStay current on regulatory and industry changes impacting escrow and title operationsWhat We're Looking ForExperience & Credentials5+ years of experience conducting residential escrow closingsExperience managing files independently from opening through closingActive Escrow License or Title Producer License (or ability to obtain if required in your market)Experience working in high-volume real estate environmentsSkills & StrengthsExceptional customer service skills with strong agent and client communicationStrong problem-solving and critical-thinking abilitiesHighly organized with systems to manage multiple files and deadlinesStrong attention to detail and commitment to accuracyClear written and verbal communication skillsWays of WorkingComfortable working independently while remaining highly collaborativeProactive and self-directed in identifying risks, next steps, and solutionsFlexible and team-oriented with a willingness to jump in where help is neededAdaptable and energized by growth, change, and evolving processesTech-savvy and eager to leverage tools and systems to work efficientlyBonus (Nice to Have)Experience supporting high-volume real estate teams or brokerage partnersExposure to builder, investor, or portfolio-style closingsExperience with: Qualia, Google Workspace, Zendesk, and SlackPrior involvement in process improvement or workflow optimizationWhy BlueprintBlueprint is reimagining the real estate closing experience with better technology, smarter processes, and a relentless focus on service.We're a fast-growing, collaborative team that values ownership, curiosity, and kindness. If you're excited to grow your career, make an impact, and help modernize an industry that's overdue for change, we'd love to meet you.