Remote-First Director of CX Operations & AI Servicing

A digital financial services company seeks a Director to lead Customer Experience Operations. This role involves designing and executing customer operations strategies to ensure high-quality service. Ideal candidates will have over 10 years of CX leadership experience, with proven success in operational excellence and AI adoption. This position offers a remote-first work model for US-based employees and comes with a competitive salary range of $140,000 – $175,000. The company promotes a diverse workforce and inclusive recruitment processes. J-18808-Ljbffr