Enterprise Delivery Manager

Job Description: Own enterprise release calendars and production readinessCoordinate deployments across internal and client teamsEnsure client owned prerequisites are completed before work proceedsLead requirements gathering and clarification; define acceptance criteria and actionable work itemsLead client process and operational changeTriage issues to SMEs and communicate findings in business ready language (no troubleshooting)Track risks, issues, and escalations to closure using structured updates and follow throughMaintain awareness of client environments, dependencies, and migration timelinesPrevent unauthorized or premature changes that impact stabilityPartner across Product, Engineering, Support, and ServicesImprove enterprise delivery operating models and frameworksIdentify and support expansion opportunities by linking delivery outcomes to client valuePartner with the Director on positioning, scope, and pricing discussionsRequirements: 5+ years in enterprise delivery/project coordination/BA/TAM, coordinating engineering/product and enterprise clientsWorking knowledge of SaaS delivery and system dependenciesComfort with APIs/integrations/data workflows (no hands on troubleshooting)Strong organization, communication, and stakeholder managementAbility to lead change and influence without authority.Benefits: Full time employees will also be eligible for enrollment in a wide range of choices of benefits , including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match).The Company provides a minimum of 10 days of vacation for new employees , sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.