Solution Architect, Networking- US hours

Position Title: Solution Architect, Networking- US hoursFrom Fivetran founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. Were proud that more organizations continue to leverage our technology every day to become truly data-driven.About the RoleWere looking for a customer-facing Solution Architect role, focused on helping customers successfully establish secure network connectivity with Fivetran. Engagements are typically initiated through pre-qualified customer requests (via a ticketing system) and involve designing, validating, and guiding the implementation of networking resources required for Fivetran's SaaS and Hybrid products.As a Solution Architect specializing in Network & Connectivity, you will design and implement secure network architectures that enable Fivetran to reliably exchange data with customer environments. Your focus will be on private connectivity, network isolation, secure data flows, and the authentication and credential mechanisms required to establish and maintain those connections across cloud and on-premise infrastructures.You will work directly with customer security, network, and platform teams to design solutions using technologies such as PrivateLink / Private Service Connect, VPNs, SSH tunneling (direct and reverse), subnet peering, proxy agents, and hybrid networking patterns. While you are not directly responsible for selling, you will act as a trusted technical advisor, guiding customers through architectural decisions, security tradeoffs, and implementation details.You will collaborate closely with internal teams including Customer Support, Customer Success, Field Sales teams, Product, and Engineering to ensure customer connectivity requirements are met efficiently and securely.This is a full-time position based remotely in India and requires working hours aligned with North American business hours (9:30:00 PM 5:30:00 AM IST).Technologies You'll UseFivetran SaaS and Hybrid Deployment ModelsAWS, GCP, Azure networking servicesPrivateLink / VPC Endpoint ServicesPrivate Service ConnectVPC/VNet PeeringSite-to-site and client VPNsSecure connectivity patternsSSH tunnels (direct and reverse)Bastion hostsProxy agentsAuthentication and credential mechanismsSSH keys and certificate-based authenticationSecrets management and key rotation patternsIAM roles, service accounts, and least-privilege accessNetworking fundamentalsTCP/IP, DNS, routing, firewalls, CIDR, NATLinux/Unix environmentsgit and infrastructure-as-code conceptsWhat You'll DoAs a member of our customer-facing team, you will help customers design, implement, and validate the secure networking and authentication foundations required for Fivetran to operate in their environments. You will work on requests, guiding customers or partners through the setup and optimization of private connectivity, credentials, and secure data access patterns that enable reliable Fivetran SaaS and Hybrid data pipelines.Respond to and own customer requests for networking and authentication assistanceDesign secure network architectures that enable Fivetran to connect to customer data sources across cloud and on-premise environmentsLead customer discussions focused on connectivity requirements, authentication models, security constraints, compliances issues and network topologyGuide customers through the setup of required networking and authentication resources, including:Private cloud links (AWS PrivateLink, GCP Private Service Connect, Azure Private Endpoints)Site-to-site and client VPN architecturesSSH-based tunneling solutions (forward and reverse)Proxy agent and hybrid deployment patternsTroubleshoot complex networking, connectivity, and security issues impacting data pipelinesValidate proposed architectures against customer security, compliance, and operational requirementsProduce clear architecture diagrams, implementation guides, and customer-facing documentationWork in partnership with Support and Customer Success to ensure smooth handoffs and customer outcomesIdentify recurring customer challenges and provide feedback to Product and Engineering on connectivity-related gaps and opportunitiesSkills Were Looking For3+ years of experience in a customer-facing technical role (Solution Architect, Network Architect, Systems Engineer, or similar)Strong hands-on experience designing and implementing secure network architecturesDeep knowledge of cloud networking in AWS and GCP or AzureExperience with private connectivity solutions (PrivateLink, PSC, VPC/VNet peering)Strong understanding of VPN technologies, SSH tunneling patterns, and secure authentication mechanismsExperience working with credentials, keys, certificates, and access control modelsLinux/Unix experience and comfort troubleshooting at the OS and network levelFamiliarity with security concepts such as network isolation, least privilege, and defense in depthAbility to clearly explain complex networking concepts to both technical and non-technical audiencesStrong problem-solving skills and a customer-first mindsetBonus SkillsExperience with hybrid SaaS architecturesInfrastructure as Code (Terraform, CloudFormation, ARM)Experience supporting data platforms, data pipelines, or distributed systemsFamiliarity with enterprise security and compliance requirementsHands-on experience with Debian-based Linux systemsOne or more of the following certifications:AWS Certified Advanced Networking SpecialityAWS Certified Solutions Architect ProfessionalAzure Network Engineer AssociateGoogle Professional Cloud Network EngineerPerks and Benefits100% employer-paid medical insurance*Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days offRSU stock grants*Professional development and training opportunitiesCompany virtual happy hours, free food, and fun team-building activitiesMonthly cell phone stipendAccess to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.*May vary by country and worker type - please reach out to your recruiter for more informationClick here to learn more about Fivetran's Benefits by Region.Click here to learn more about our candidate privacy policy.We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.Equal Opportunity Employer, including disability/protected veteransPI283098231#J-18808-Ljbffr