Director of HR & People Operations

Applying to this job will open a new window on the employer's web site to apply there.Posted Date 5/26/2026DescriptionJob Title: Director of HR & People OperationsDepartment/Program: Human ResourcesJob type: Full TimeLocation: Portland, ORReports to: Chief Administrative OfficerFLSA status: Exempt/SalariedSalary: $56.25/hr. - $62.66/hr. ($117,000/yr. - $130,300/yr.)Morrison Child and Family Services: We are a Joint Commission and Sanctuary accredited non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care:Nonviolence - being safe and doing the right thing Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others Social Learning - respecting and sharing ideas of our teams Democracy - shared decision making whenever possible Open Communication - saying what we mean and not being mean when we say it Social Responsibility - everyone makes a contribution to the organizational culture Growth and Change - creating hope for our clients and ourselves We are seeking a Director of HR & People Operations to join our team. This position plays a critical role in delivering reliable, compliant, and responsive HR operations that support workforce stability, strengthen employee relations, and enable high-quality program services. The role combines practical HR leadership with strong operational discipline and a clear focus on service accountability.Job SummaryReporting to the Chief Administrative Officer, this role leads core HR functions and ensures consistent, compliant, and service-oriented HR delivery across the organization. The Director partners closely with leadership to align HR strategy and operations with Morrison’s mission and program needs.Responsibilities And DutiesOversee core HR functions including employee relations, compliance, policies, leaves, compensation, benefits, and HR systemsEnsure accurate, timely, and compliant HR processes across the employee lifecycleMaintain strong internal controls for personnel records, audits, and documentationLead, coach, and develop HR staffEstablish clear roles, workflows, and service expectationsFoster a culture of accountability, responsiveness, and collaborationManage complex employee relations matters, including investigations and conflict resolutionServe as a trusted advisor to leaders, offering practical and compliant guidancePartner with external HR consultants to ensure aligned and effective supportPartner with leadership on workforce planning and staffing strategiesOversee recruiting and onboarding to support timely hiringUse workforce data to identify trends and inform retention strategiesEvaluate and improve HR processes for efficiency and effectivenessStrengthen HRIS utilization and reporting capabilitiesSupport cross-functional process improvements aligned with organizational goals.Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices. Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization. Required Position QualificationsBachelor’s degree in HR, Business Administration, Social Work, Public Administration, or related field10+ years of HR experience, including 8+ years in progressive leadership rolesExperience supporting frontline leaders in complex, high-accountability environments (e.g., healthcare, behavioral health, social services)Strong background in employee relations, compliance, and leadership coachingPreferred Position QualificationsExperience in nonprofit or human services organizationsHR certification (SPHR, PHR, SHRM-SCP, or SHRM-CP)Working ConditionsEnvironment: Work is done in clinical offices, community settings, including Morrison Residential, administration buildings, public locations, and social service sites. Breaks and meals are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.Mental demands: Work assigned is diverse and may involve addressing new and unique circumstances. The work might be unpredictable and disrupts planned tasks, requiring flexible time management.Physical demands: Ability to remain calm and emotionally available serving youth, adults and or families who have experienced trauma. Proficient with office equipment and physical movement. Ability to perform physical interventions if needed in accordance with program and training. Physical dexterity for reaching, stooping, and repetitive wrist and hand motions.Benefits & Total RewardsMorrison offers a comprehensive and competitive benefits package designed to support employee well-being and work-life balance:Medical, dental, and vision insuranceGenerous paid time off and holidaysRetirement plan with employer contributionEmployee Assistance Program (EAP)Flexible spending accounts (FSA)Professional development and training opportunitiesMeaningful, mission-driven work that makes a difference in the communityAll Morrison programs and services are accredited by The Joint Commission, a nationally recognized standard-setting and accreditation body for health care. Morrison is also certified as a trauma-informed organization by the Sanctuary Institute. Certification recognizes our dedication to providing a trauma-informed culture and environment for children, families and staff through implementing Sanctuary values, commitments, and tools.We are an Affirmative Action Plan Employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic.In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted.Applications will be reviewed as received. Morrison reserves the right to make a hiring decision at any point during the posting period. Morrison employees are offered a variety of benefits including Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).Salary117,000.00 - 130,300.00 AnnualLocationIn-PersonPosition TypeFull TimeExperience5-10 years | More than 10 yearsJob CategoryNonprofit