Customer Service Representative

🚨 Hiring: Associate Customer Service Representative 🚨📍 Remote with occasional travel to Evoqua branch locations for trainings and meetings🕒 Availability Required: 7:00 AM EST – 8:00 PM ESTWe are seeking a customer-focused Associate Customer Service Representative to support service and order management operations in a fast-paced environment. This is a great opportunity for individuals with strong communication, organizational, and multitasking skills who are eager to grow within a collaborative team.Key Responsibilities:✔ Respond professionally to customer inquiries via phone, email, and other communication channels✔ Process customer orders, service requests, invoices, and documentation accurately✔ Manage incoming and outgoing customer calls✔ Collaborate with internal departments to resolve customer concerns and fulfill requests✔ Enter and update service order requests while providing confirmations to customers✔ Process customer payments and provide proof of payment when needed✔ Generate invoices and customer-specific reports upon request✔ Maintain department service standards and performance metricsQualifications:🔹 High school diploma or equivalent with at least 1 year of customer service experienceOR🔹 Associate’s degree with relevant experienceRequired Skills:✅ Excellent communication and customer service skills✅ Strong time management and organizational abilities✅ Analytical problem-solving and decision-making skills✅ Ability to manage sensitive situations professionally✅ Multitasking across multiple communication channels✅ Basic computer and data entry skills✅ Detail-oriented and team-focused mindsetWork Environment & Requirements:• Ability to sit, stand, type, and communicate regularly throughout the workday• Occasional bending, reaching, stair climbing, and travel for meetings or seminars• Comfortable working in office or industrial environments with minor dust exposureKey Skills:#CustomerService #CustomerSupport #DataEntry #OrderProcessing #AdministrativeSupport #CommunicationSkills #CallCenter #RemoteJobs #ClientSupport #ProblemSolving #CustomerExperience #Multitasking #ServiceCoordinator #HiringNowIf you or someone in your network is interested, feel free to apply or connect directly.