Creative Director

Do you love working with talented people? So do we!Our team is growing and we're looking for best-in-class talent. We value experienced, career-minded employees who focus on teamwork, professionalism and an unparalleled commitment to customer service. We offer full-time employees a competitive benefits package that includes health, dental and vision insurance, along with life and AD&D insurance, 401k plans, vacation time and more.Browse positions available at mSupply and throughout our HVAC, plumbing and appliance parts business units nationwide. Use the filters to narrow by department, business unit or location.Position: Creative DirectorLocation: REMOTERemote Status: RemoteJob Id: 3437-mSupplyof Openings: 1About mSupply TM mSupply is North America's leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen, and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise, and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply's family of brands delivers with speed, reliability, and precision through its branches, distribution centers, and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com.Job SummaryThe Creative Director will lead and elevate the visual identity and creative output across all mSupply brands, overseeing a centralized creative studio that supports our HVAC, Plumbing, Appliance, and Corporate Communications verticals. This role is responsible for establishing and maintaining brand consistency across all channels—print, digital, web, and customer-facing touchpoints—while driving innovation in design strategy. The ideal candidate combines exceptional design leadership with a deep understanding of UI/UX principles, user-first thinking, and the ability to scale creative operations across a multi-brand portfolio.Job Duties & ResponsibilitiesLead, mentor, and grow a team of graphic designers and content specialists, fostering a collaborative, high-performance creative cultureDevelop and enforce brand guidelines across all mSupply brands, ensuring visual consistency and quality across print, digital, web, and marketing collateralOversee all creative output for the organization, including marketing campaigns, sales materials, website design, email templates, social media assets, trade show materials, and internal communicationsApply UI/UX principles and user-first design thinking to all customer-facing properties, including websites, eCommerce platforms, and digital applicationsPartner with Marketing, Digital, and IT teams to optimize user experience across all digital touchpoints and customer journeysEstablish creative workflows, project management processes, and quality assurance standards for the creative studioManage creative resource allocation across verticals (HVAC/Plumbing, Digital, Appliance, Corporate Communications) to ensure timely delivery of projectsStay current with design trends, technologies, and best practices; evaluate and recommend new tools and platforms to enhance creative capabilitiesDevelop and manage creative budgets, vendor relationships, and external agency partnerships as neededPresent creative strategies and design concepts to senior leadership, translating business objectives into compelling visual solutionsChampion accessibility standards and inclusive design practices across all creative workSupport brand integration efforts for acquisitions, ensuring smooth creative transitions and alignment with corporate standardsQualificationsBachelor's degree in Graphic Design, Visual Communications, or related field; Master's degree preferred8+ years of progressive experience in graphic design, with at least 3 years in a leadership role managing creative teamsProven portfolio demonstrating excellence in both print and digital design across multiple brand applicationsStrong expertise in UI/UX design principles, user research methodologies, and human-centered design practicesAdvanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, XD), Figma, and other industry-standard design toolsExperience with web design technologies, content management systems, and understanding of HTML/CSS fundamentalsDemonstrated ability to develop and implement comprehensive brand guidelines and design systemsExcellent project management skills with experience managing multiple concurrent projects and competing prioritiesStrong communication and presentation skills with the ability to articulate creative vision to both technical and non-technical stakeholdersExperience in B2B marketing environments; distribution, manufacturing, or industrial sectors preferredFamiliarity with marketing automation platforms, digital analytics, and performance optimizationTrack record of building, developing, and retaining high-performing creative teamsPhysical Demands & Work EnvironmentThis position may require over 40 hours per week and includes regular physical activity such as:Prolonged periods of sitting at a desk and working on a computerOccasional travel to branch locations, trade shows, and vendor meetings (up to 15%)Ability to lift up to 25 pounds for transporting marketing materials and equipmentWhat We OfferWe prioritize your well-being from day one with a comprehensive benefits package that includes:Medical, dental, vision, and prescription coverage effective immediately401(k) plan with company contributionsLife insurance and short- and long-term disability coverageHSA/FSA options and an Employee Assistance Program (EAP)Paid time off, including vacation, holidays, and personal daysWeekly pay, employee discounts, and moreEqual Employment Opportunity & Pre-Employment RequirementsmSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com.Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.CORPORATEOne City Place, Suite 400St Louis, MO 63141(800) 464-6172J-18808-Ljbffr