IT Support Specialist

We are seeking IT Support Specialists to work in a consulting environment for a variety of clients, primarily in the biotechnology industry.Currently hiring for full-time, onsite work only. You will be required to provide your own travel to client sites located mostly in San Francisco and San Mateo Counties. Most client sites are within a 20 minute drive from SFO Airport.Preference is given to applicants with a Bachelor's Degree from a 4 year college.Job RequirementsThis position involves working with a team of consultants and following the direction and guidance of a senior staff member and/or technical lead.Your customer service and people skills are paramount, but you will need to be comfortable working with desktops/laptops, mobile device hardware, and common software applications like Microsoft Office.Our company supports Windows and Mac at the desktop, as well as a variety of server platforms and enterprise hardware.Front-line support – resolution of customer support issues in-person and by email/phone/zoom/slack/etc.laptop setups and onboarding/traininguser account administration and auditsticket queue managementprinter/monitor/peripheral troubleshootingspecifying computer hardware and software for purchasesecurity and management software deploymentGeneral troubleshooting/problem resolutionThis position offers a flexible (even part time) schedule with excellent compensation, health benefits, 401k, a relaxed small business environment, and a friendly client base.Please submit a resume with cover letter or email detailing your interest, qualifications, and salary requirements.