Credit Collections Representative (On-Site)

Credit Collections RepresentativeJoin a team where your communication skills, problem-solving abilities, and attention to detail make a direct impact on business success. We are seeking a motivated and customer-focused Credit Collections Representative who thrives on building positive relationships while effectively managing accounts receivable and driving timely payment resolutions. In this role, you will partner with customers and internal teams to resolve billing concerns, negotiate payment arrangements, and maintain strong financial performance. If you are organized, professional under pressure, and enjoy balancing customer service with results-driven collections, we encourage you to apply.Essential Duties and Responsibilities:Contact customers regarding past-due accounts via phone, email, and written correspondenceCollect outstanding balances and negotiate payment plans when necessaryReview customer accounts and monitor aging reportsInvestigate and resolve billing discrepancies or payment issuesMaintain accurate documentation of collection activities and customer communicationsCollaboration with internal departmentsRecommend accounts for escalation, legal action, or write-off when appropriateEnsure compliance with company policies and applicable collection regulationsPrepare reports on collection status and account activityRequired Skills/CompetenciesStrong communication and negotiation skillsAbility to handle difficult conversations professionallyStrong organizational and time-management skillsAttention to detail and problem-solving abilityAbility to work independently and meet collection targetsMinimum QualificationsEducation:High school diploma or equivalent, associate or bachelor's degree preferredExperience and/or Training:1-3 Years experience in collections, accounts receivable or customer serviceLicenses/Certificates:Driver's licenseTechnology/Equipment:Proficiency in Microsoft Office; D365 experience preferredCompensation Range:$45,000.00 - $74,000.00As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.Braun Intertec strives to ensure that its careers web site is accessible to all. If you need assistance completing your online application, please email hrhelp@braunintertec.com.As an Equal Opportunity Employer, Braun Intertec is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation to assist with your job search or application for employment, please e-mail us at hrhelp@braunintertec.com. In your e-mail, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.