Customer Experience Coach & KPI Specialist

An established industry player is seeking a Customer Experience Specialist to enhance the telemarketing team's performance and ensure exceptional customer service. This role involves coaching agents, ensuring Key Performance Indicators (KPI's) are met, and providing support to customers through various communication channels. The company prides itself on its unique strategy of developing expert marketers and sales professionals, creating a rewarding career experience. Join a team committed to excellence and discover how this opportunity can positively impact your career and life. J-18808-Ljbffr