Business Analyst I

Business Analyst IReq number:R7387Employment type:Full timeWorksite flexibility:HybridWho we areCAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.Job SummaryWe are looking for a motivated Business Analyst ready to take us to the next level! If you have experience in the standard concepts, practices, and deliverables related to Business Analysis in support of software development projects and are looking for your next career move, apply now.Job DescriptionWe are looking for a Business Analyst​ to capture requirements, synthesizing them with scope and priority and assess the expected behavior and associated risks. This position will be a full-time contract and hybrid in Trenton, NJ.What You'll DoConduct user research and participate in stakeholder meetings to assess customer pain points, understand business processes, and identify opportunities for improving digital experienceCapture, validate, and translate high-level business requirements into detailed functional requirements, use cases, and technical specifications with appropriate scope, priority, and level of detailFacilitate requirements prioritization and negotiation amongst multiple stakeholdersPerform GAP analysis to document differences between existing business requirements and current business model to define system procurement needsCreate and maintain comprehensive documentation including user flow diagrams, data flow diagrams, business/logical/physical data models, process flows, and ad-hoc reportsDevelop detailed functional designs and use cases suitable for development teamsCollaborate with design teams in brainstorming sessions to discuss business scope and provide feedback on performance, customer experience, and security measuresWork closely with vendors, developers, and cross-functional team members throughout the Software Development Life Cycle to ensure products are built to specificationsCoordinate activities between State Agency Project Manager and Vendor partners to ensure seamless process executionIdentify, assess, and communicate issues and risks associated with Epic/Feature/StoriesApply best practice risk management to anticipate challenges and develop mitigation plans with the teamEnsure quality, accuracy, and completeness of deliverablesManage requirements traceability information and track requirements status throughout the project lifecycleManage changes to baselined requirements through effective application of change control processes and toolsReview, comment, follow-up, and prioritize reported defects and enhancement requestsWhat You'll NeedRequired:5 years' experience with business analysis and testingKnowledge of requirements traceabilityKnowledge of requirements elicitationKnowledge of developing test cases and scenariosKnowledge of the software development lifecycle and the implementation of Software as a Service (SaaS) solutionKnowledge of "As-ls" and "To-Be" ModellingExperience in the standard concepts, practices, and deliverables related to Business Analysis in support of software development projectsExperience with all the aspects of the Software Development Life Cycle(SDLC)Superior planning skills with the ability to handle large workload and facilitate the activities of dynamic work groupsStrong technical problem-solving skills, with an ability to troubleshoot complex application issuesExceptional research skills and resourcefulnessProven ability to lead diverse groups of resources to solution agreement by leveraging influencing skills to drive consensusEffective communication skills; listening, written and verbal; ability to communicate complex concepts to both technical and non-technical stakeholdersExperienced user of MS Excel, MS Word, MS Visio, MS Teams and MS PowerPointPreferred:Experience with large scale system modernizationKnowledge of COT/Saas large scale implementations/modernizationsExperience with Software Development Life Cycle (SDLC)Experience in the implementation of Salesforce applicationsPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitorReasonable accommodation statementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.$65 - $73 per HourThe pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.