Order Processing Representative (OPR)

Job Description Main ObjectiveKeep customer orders moving smoothly, accurately, and on time — every time.Job SummaryReady to be part of a team that’s changing the way promotional branding is done? We’re looking for an Order Processing Representative (OPR) who thrives behind the scenes and loves turning moving parts into a well-oiled machine.In this role, you’ll support our internal and external sales teams and help bring branded products to life — from water bottles and shirts to pens, notebooks, and everything in between. If you love details, timelines, and the satisfaction of seeing a project through from start to finish, this is your sweet spot.You’ll become the go-to expert on order flow, building strong relationships with suppliers and decorators while keeping everything on track. You'll take ownership of orders, solve problems before they escalate, and ensure that every purchase order, proof, and shipment is handled with care.What You’ll DoBe the order process guru — from order to deliverySubmit purchase orders and manage proof approvalsCoordinate with suppliers and decorators to keep production on scheduleCommunicate clearly and confidently via email, chat, and phoneWork within industry-specific platforms and take initiative to get things doneTrack shipments and ensure timely, accurate deliveryKeep client satisfaction at the center of every interactionWhat You’ll BringA positive attitude and strong work ethicFriendly, approachable energyTech-savvy mindset and ability to learn new systems quicklyStrong problem-solving skills (you love figuring things out)Excellent written and verbal communication skillsHigh attention to detail and personal accountabilityBonus Points If You Have Experience With:Google WorkspaceTask management software (Asana preferred)Adobe Creative SuiteWork ScheduleOn-site, Monday–Friday 9:00 AM – 5:00 PMCompany Benefits & PerksFlexible schedulingA collaborative, supportive company cultureTeam activities and company eventsGenerous time-off policyE04JI80071aq40013a0