HR Generalist

ECHO Health is looking for an approachable and resourceful HR Generalist to enhance employee experience and ensure seamless HR operations within our healthcare payment solutions industry. ECHO Health is a renowned company that develops revolutionary healthcare payment solutions and is regarded as a leader in the industry. Established in 1997, our state-of-the-art solutions connect payers, healthcare providers, and members seamlessly in a way that not only reduces costs but also advances efficiency, processing over 600 million in payment transactions and more than $140 billion in payments every year. You can trust us to empower you with the best tools and technology to improve your healthcare experience. ECHO Health is a workplace that fosters a dynamic environment, which our employees greatly enjoy. We are proud of our employees who possess a collaborative and innovative attitude, which helps them to thrive in this fast-paced workplace. Our company culture, benefits, and continuous opportunities for learning and growth have resulted in ECHO Health experiencing exponential growth within the industry. Join our vibrant team as an HR Generalist! We're looking for a dedicated professional to support a wide range of HR functions, including onboarding, performance management, training, and employee relations. You’ll work closely with our Human Resources / Office Manager to drive HR best practices and foster positive relationships between staff and senior management. Ready to make a difference? Come be a key player in our organization’s success! As a note: This position is NOT remote and will be located in Westlake, Ohio. What Your Responsibilities Will Look Like: Maintenance of Human Resources Information Systems (HRIS), including processing employee changes Communicate employee updates with the IT Department to ensure accuracy within all ECHO-related systems Assist in the creation and updating of job requirements when needed Contact applicant references and perform background checks required by the company Organize and manage new employee orientation, onboarding, and training programs Process new hire and termination paperwork Explain and provide information on employee benefits, programs, and education Process benefit changes and manage the Open Enrollment process Maintain employee records and paperwork Maintain labor posting requirements Answer employee questions and address employee concerns with the company; including employee safety, welfare, wellness, and health Involvement in team efforts for HR-related projects Other duties as required Qualifications to Be an HR Generalist: Degree in human resources, business, or a related field, or recent prior experience in human resources 3-5 years of experience in an HR-related position Familiarity with HR policies and procedures required Excellent interpersonal relationship-building skills Demonstrated ability to handle sensitive and confidential information Sound judgment and problem-solving skills Customer-focused attitude, with a high level of professionalism and discretion Familiarity with MS Office suite Excellent communication skills This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical requirements While performing the duties of this job, employees are regularly required to sit, walk and stand; talk or hear, both in person and by telephone; use hands repetitively to operate standard office equipment; reach with hands and arms and lift up to 25 pounds ECHO is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.