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Benefit Enrollment Specialist - Oak St (6378)

TerrosPhoenix, AZJune 1st, 2026
We are a mission-driven, service-orientated industry leader looking for a Benefit Enrollment Specialist to join our team of caring professionals in Phoenix, AZ.Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person's health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.HOPE ~ HEALTH ~ HEALINGTerros Health made the list!!"Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media.Full-Time Employed: 40 hours/week/ Monday to Friday 8am to 5pmLocation: 4451 E Oak St. Phoenix, AZ 85008Bilingual in Spanish is a plus (Additional Language Differential Pay Available)Full Benefits Package, including 401KGenerous PTO/Sick Time (4+ weeks in year 1)As a Benefit Enrollment Specialist, you will ascertain member benefits by interviewing members and assisting them with gathering all pertinent information for benefit application process. You will initiate, track and assist with member benefits during and after the application process.Being detail-orientated is an important requirement of the job, as you monitor the completion of financial member information, work with outside agencies and facilitate AHCCCS eligibility checks and monitoring. In addition, you will train and assist case manager staff in completing application forms. If you are dependable, caring and compassionate and find motivation in helping our members live better lives by sharing your own experiences, apply now!Duties may include:Meets individually with clients in need of benefit assistance. This includes, but is not limited to: AHCCCS applications, SSDI and SSI applications, benefits through Arizona DES (Food Stamps, Cash Assistance, other). Directly assists clients with completing necessary applications and monitors their status in application process.Provides information and guidance to clients related to insurance benefits, including Title XIX and Non-Title XIX covered services, Medicare, Federal Marketplace, and other third-party liability insurance.Maintains all required tracking spreadsheets related to client benefits and eligibility status as required by Terros Health, the RBHA and/or other contractors. Provides updated reports to Terros Health leadership as needed for submission to RBHA and/or other contractors per deliverable requirements.Ensures effective communication with clinical staff and provides timely notification of any change in a client's benefit status to the clinical team and by Practice Manager. Apply with your resume at www.terroshealth.org Benefits & WellnessMultiple medical plans - including a no premium plan for employees and their familiesMultiple dental plans - including orthodontiaFinancial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support4 Weeks of paid time off in the first yearWellness programPet InsuranceGroup life and disability insuranceEmployee Assistance Program for the Whole FamilyPersonal and family mental and physical health accessProfessional growth & development - including scholarships, clinical supervision, and CEUsTuition discounts with GCU and The University of PhoenixWorking Advantage - Employee perks and discountsGym membershipsCar rentalsFlights, hotels, movies and moreBilingual pay differentialMust have High School/GED with 3-5 Years of experience in a Behavioral health or related fieldMust have one year of experience in coordinating healthcare benefits, and validating member coverage.Preferred - working knowledge of Security Disability programs, Title XIX, Programs for developmentally disabled, welfare programs, Arizona Long Term Care system, Adult and Children/Adolescent programs.Shared experience, preferred. A shared experience is defined as personally (or a family member) utilizing privately or publicly funded behavioral health services, to include substance abuse treatment or having a family perspective of recovery.Computer Skills: Microsoft Word, Excel, Outlook, electronic medical record, NextGen preferredMinimum typing speed of 25 wpmMust have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employmentMust pass background check, TB test and other pre-employment screening