Restoration Supervisor / Crew Chief

Restoration Supervisor/Crew ChiefWe restore lives and property with urgency, care, and excellenceevery time. Our ambition is to be the most trusted name in restoration, powered by a team that leads with heart and hustle. We serve people, bringing calm, clarity, and confidence when it matters most. As the front-line representative of the SERVPRO brand, the Restoration Supervisor/Crew Chief demonstrates the company's Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. Benefits: Dental insurance- Available day 1 Health insurance- Available day 1, with 5 different plans to select from Vision insurance- Available day 1 401(k) after 1 year with 4% employer match 6 paid holidays + 1 floating holiday throughout the calendar year after 90 days PTO Paid sick leave Employee referral program Career path planning and training Employee recognition programs Key Responsibilities: Coordinate and perform production processes as scheduled and ensure quality control Manage the customer and client experience and overall customer satisfaction tracked with online reviews Communicate clear expectations to restoration technicians and supervise their activities Document a detailed and accurate job file to support the services provided Manage labor and consumable item usage on assigned projects Communicate with restoration project manager and office staff on project progress and issues Additional Responsibilities: Communicate and follow all OSHA guidelines for job safety Manage assets by protecting and using equipment and materials properly Coach and train restoration technicians Position Requirements: Valid driver's license High school diploma/GED (preferred) Must be available to work a rotating on-call schedule At least 1 year of experience in commercial cleaning, restoration, or construction IICRC certification a plus, not required Skills/Physical Demands/Competencies: Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics) Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents Ability to successfully complete a Servpro required background check and drug test subject to applicable law. SERVPRO Team Friermuth supports and hires our military veterans and spouses! All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Compensation: $25.00 - $30.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Picture yourself here fulfilling your potential. At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.