AT&T Customer Representative

Thrive Point Inc., a sales and development firm, is expanding in Fresno and hiring an AT&T Customer Representative to bring innovative AT&T Business solutions to local businesses. The AT&T Customer Representative’s focus will be on engaging with our business customers and demonstrating how AT&T can transform their operations through cutting-edge technology. As an AT&T Customer Representative, you are the midday check-in that saves a real estate agency from discovering their internet is down right before a virtual open house. The AT&T Customer Representative will visit businesses throughout their area, monitor the performance of their AT&T Business services, and intervene before small issues become expensive problems. Core Functions of the AT&T Customer Representative Serve as the primary point of contact for businesses seeking in-person information about AT&T Business wireless, mobility, and connectivity solutions. Assist customers with service inquiries in person by providing sales guidance on AT&T Business plans, account options, and communication services. Strengthen customer relationships through sales communication and solution-oriented service that encourages long-term loyalty. Assist business customers in understanding available AT&T Business offerings that align with their communication and operational needs. Support account management efforts by maintaining accurate customer information and service documentation. Collaborate with internal teams to ensure customer concerns are resolved efficiently and professionally. Preferred Skills for the AT&T Customer Representative Propose AT&T solutions that resolve operational issues via targeted sales. Navigate complex business data questions confidently during consultative sales. Pitch creative bundles that align with the company's sales budgets. Manage time wisely to maximize B2B outreach and sales opportunities. Empathize with business frustrations to offer compassionate sales support. Pay: $950.00 - $1,500.00 per week Work Location: In person