Website Coordinator

You are passionate about technology and exploring the depths of what’s possible. You make things happen when others cannot. You enjoy understanding how things work and helping guide others with your knowledge and skills. You have strong attention to detail, enjoy checklists, and like new creative challenges daily.OverviewThe Website Coordinator helps build, develop and maintain client websites. This includes the accurate transfer of all website data (content, inventory feeds, and pricing) as well as the creation, implementation, and debugging of website code using HTML5 and CSS3, managing website vehicle inventory, inventory pricing setup and concerns, and communicating with internal departments and external third-party vendors. Employees in this role are expected to become knowledgeable on the functionality of our platform and to demonstrate the use of tools to agency members and/or clients.ResponsibilitiesCommunicationConnect with all other departments to ensure the ease of workflow along with the timely completion of all projectsManage all necessary third-party communication and troubleshooting, which may include phone calls and emailsAssist account team with website related instructions when necessaryMonitor internal ticket system for updated project tasksComplete any project that has been assigned, regardless of scopeWebsite ConstructionProcure new client information to load into Webdash, our custom CMS, ensuring that all information is accurate while also obtaining credit application information for the clientSet up website basics such as URLs, homepage content, default pages, navigation layout, CSS files, image incorporation, and component ordering using WebdashUtilize CSS3 and HTML5 to build custom components and webpagesPerform jQuery and Javascript DOM manipulations as necessaryAfter inventory feed has completed, compare feed with the staged site, adjusting discrepancies when necessaryProactively resolve data discrepancies by communicating with the Account Executive and/or the clientIncorporate third-party tools and individual client-related links into the website platformWebsite MaintenanceMonitor setup of client websites from end to end, balancing ongoing tasks and due dates to meet deadlinesCreate custom price rules for inventory using an in-house feed parser and audit for accuracy and potential discrepanciesMake adjustments to site content and site appearance based on client requirementsIntegrate new website features as they are developed, such as video animations, clickable buttons, etc.Review compliance/decline documentation and correct issues or communicate to appropriate parties how to correct issues within turnaround for the compliance deadlineAudit websites for accurate content to ensure links, tools, etc. are still functioning properlyCompetenciesYou are goal-oriented. You know exactly what you want and set specific, measurable, attainable, and relevant goals. You hold yourself accountable on the defined timetable.You are curious and have a thirst for knowledge. You want to know why things are the way they are and regularly ask, “what if?”You bring order. You make lists for everything that needs to be done and methodically prioritize and reprioritize to ensure that it gets done on time.You are detail-oriented. You proofread your work several times over to ensure that it is error-free.You are an overachiever. You always do things better than people expect them to be done. That’s your default standard.Qualifications And ExperienceBachelor’s degree in a related field or equal years of experience to demonstrate the necessary competencies required for the positionAbility to work on and manage projects from beginning to end, potentially demonstrating ahead of project deadlinesAbility to communicate in a professional, tactful manner with co-workers, agency members, and/or clientsFlexibility to perform in a fluid environment with day-to-day or even hourly changes in prioritiesStrong analytical skills with extreme attention to detailProactive nature to think ahead of potential concerns or plan for future updates and changes to websites/related contentExcellent written and verbal skills with a keen ability to effectively communicate ideas to co-workers and other departmentsWorking knowledge of CSS3 and HTML5; some knowledge of jQuery and Javascript helpfulMust be a team player in all areasExcellent time and task management skills; start-up environment experience a plus, but not required.Strong desire to learn along with an eagerness to interface with new technologiesOther DetailsGreat team and fun work environmentHybrid work opportunities with remote and in-office optionsFull benefits package with excellent Health / Dental / Vision / Life / Accident InsurancePaid time off9 Paid Holidays1 day off for your birthday401k plan with matchingCommunity Work EnvironmentAccess to Coastal Federal Credit UnionFree snacks and drinksWorking ConditionsWebsite Coordinators are seated for 6-8 hours per day, performing constant motions such as typing and using other computer equipment. Certain situations may require bending, squatting, or lifting objects that do not exceed more than 25lbs.