Strategic Customer Success Manager, Trust Platform (Hybrid)
A leading technology firm in San Francisco is seeking a Customer Success Manager to oversee strategic accounts and drive customer engagement. This role requires 6-10+ years of experience in Customer Success or Strategic Account Management, focusing on driving customer adoption and growth through technical fluency and strong relationship-building skills. The position involves working closely with high-impact customers, utilizing AI tools to enhance customer workflows, and ensuring meaningful production usage. The company offers a hybrid work model with competitive pay and office perks.
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