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AVP, Consumer Service Operations - Enterprise Call Center

HumanaWashington, DCApril 18th, 2026
A prominent healthcare organization is seeking an Associate Vice President for Consumer Service Operations. This senior leadership role involves managing the CenterWell Pharmacy Call Center and overseeing both internal teams and vendor operations. The ideal candidate will have extensive experience in healthcare operations, particularly in contact center management. The position offers a compensatory range of $168,000 - $231,000 per year and includes benefits such as medical, dental, and retirement savings plans, as well as remote work options. J-18808-Ljbffr