Front of House Manager

Title: Front of House ManagerSalary: $70,000 - $78,000/yearLocation: On-site (San Diego, CA)Category: Full-timeStart Date: ASAPPosition SummaryCome help create BoujieMana, a brand-new restaurant located in central San Diego! Sitting amongst apartments and office buildings, we will serve both the public, and provide support to TCWGlobal by preparing meals (basic catering style) 3 times a week for 125+ employees. BoujieMana has it all—a full bar, VIP room, indoor and outdoor seating, and a training/event center with a capacity of 120 people. There is abundant nighttime and weekend parking, and while space is limited during office hours, there is still plenty of street parking. The price point will be on the higher end with the restaurant’s commitment to utilizing quality ingredients and maintaining a curated menu for all three meals of the day.BoujieMana is looking for a FOH Manager to supervise and coordinate the daily operations of our restaurant staff to ensure a positive experience for our guest. This role will oversee, lead, and train our team members to provide excellent customer service. In addition, this role will collaborate with management and other leaders to improve overall staff and restaurant performance.Life is tough—we want the team at BoujieMana to give customers a break so they may bask in the joy of a meal, and the gift of friendship. We are looking for an individual who loves what they do and can work well in a team. The owner will be somewhat hands-on but will not be present day-to-day. Instead, the owner is there to support, finance, and encourage the team to create a wonderful experience for our guests.Key ResponsibilitiesSupervise and coordinate the activities of restaurant staff to ensure efficient and effective operations. Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences. Implement / lead pre-shift stand up meeting with all employees for that shift. Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene. Monitor inventory levels and order supplies as needed to ensure adequate stock levels. Maintain accurate records of restaurant transactions, including sales, inventory, and customer feedback. Resolve customer complaints and ensure that all guest issues are handled in a timely and professional manner. Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures. Collaborate with management to develop and implement strategies to improve restaurant performance and profitability. Assist with the recruitment and hiring of new restaurant staff as needed. Perform other duties as assigned by management. Qualifications & SkillsProven work experience as a Restaurant Supervisor or similar roleAbility to lead and manage a team. Excellent communication and interpersonal skillsStrong problem-solving and decision-making skillsAbility to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility to work on weekends, holidays, and evenings. Bachelor’s degree in hospitality management or related fieldPrevious experience in the restaurant industryKnowledge of food safety regulations and standardsProficiency in computer systems and software such as POS systems and Microsoft OfficeAbility to maintain a high level of professionalism and customer serviceLeadership and team management skillsVisit www.boujiemana.com/career to learn more about our amazing team!TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.