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General Manager - Hospitality & Events
Pleasanton, CAMarch 20th, 2026
About the Company:Our client is a woman-founded, family‐run business redefining the catering and events space by delivering restaurant‐quality experiences at scale. With 350+ events annually and a reputation for excellence, they combine elevated cuisine, thoughtful service, and operational precision. Their team is collaborative, nimble, and committed to raising the bar.The Opportunity:We are seeking a high‐level General Manager to lead and oversee daily operations across three core departments: Banquet, Culinary, and Property. This is a field‐based, hands‐on leadership role designed for someone who thrives in the action, not behind a desk. You'll train and coach in real time, drive operational excellence, and ensure each department operates in sync with their high standards.What You'll Be Doing:Operations LeadershipOversee daily operations with seven direct reports across three departmentsLead BEO/Ops meetings and create feedback loops for team growthMaintain compliance, safety, and quality standardsCollaborate with HR on staffing forecasts and personnel mattersManage equipment needs, order supplies, and maintain inventory parsBuild and implement SOPs to drive efficiency and consistencyCulinary OversightEnsure food quality, consistency, and kitchen cleanlinessManage scheduling, inventory, purchasing, and cost controlsLead department innovation and pricing discussionsSupport team development and structure refinementBanquet OversightOversee training, hospitality standards, and communication for server staffReview captain paperwork, bar logs, and office day usageManage labor assignments and scheduling strategyProperty OversightConduct walkthroughs to ensure safety, compliance, and visual standardsOversee landscaping, inventory, and aesthetic maintenanceManage cost controls and property upkeepWhat We're Looking For:Proven experience in hospitality, events, or restaurant operations leadershipHands‐on trainer and coach with strong team‐building instinctsSkilled in SOP development, documentation, and operational executionDetail‐oriented and organized, with excellent time and project managementHigh emotional intelligence with a service‐first, ego‐free leadership styleComfortable with vendor negotiations, HR coaching, and performance managementStrong understanding of inventory systems, purchasing, and expense managementProficient in Excel and professional communication (memos, checklists, reports)Assertive, kind, and confident, able to hold high standards while building trust #J-18808-Ljbffr
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