Customer Service

Batting A Thousand Batting Cages in Portland, OR, is looking for one customer service representative to join our team. Open since 1991 and located at 8829 SE Stark St., we just completed a major renovation. We are excited to welcome a new member to the team! Summary: As a Customer Service Representative, you'll be the friendly face of our batting cages, providing exceptional service to our guests and creating a welcoming and enjoyable atmosphere. You'll be responsible for assisting customers with equipment rentals, answering questions, handling transactions, and ensuring a smooth and positive experience for everyone who walks through our doors. Key Responsibilities - Greeting & Assisting Customers: *Enthusiastically greet and welcome all guests upon arrival. *Assist customers with equipment rentals, including helmets and bats *Answer questions about pricing, packages, memberships, and facility rules. *Provide guidance on proper batting cage usage and safety procedures. Handling Transactions: *Process payments for batting cage rentals, memberships, and merchandise. *Accurately handle cash and credit card transactions. Maintaining Cleanliness & Organization: *Assist in keeping the facility clean and organized, including the batting cages, lobby area, and restrooms. *Ensure equipment is properly stored and maintained. Providing Excellent Customer Service: *Address any customer concerns or issues in a timely and professional manner. *Go above and beyond to create a positive and memorable experience for all guests. Qualifications: * Excellent Communication Skills: Ability to communicate clearly and effectively with guests of all ages and backgrounds. * Customer Focus: A genuine passion for providing exceptional customer service and creating a welcoming environment. * Positive & Energetic Attitude: Enthusiasm for working in a fast-paced, dynamic environment and interacting with people. * Team Player: Willingness to collaborate with colleagues and support the team's overall success. * Basic Math & Cash Handling Skills: Ability to handle cash transactions accurately and efficiently. * Physical Requirements: Ability to stand for extended periods, lift and carry up to 25 pounds, and work in a potentially noisy environment. Additional Information: *This is a part-time position with flexible hours, including evenings and weekends. *Previous customer service experience is a plus but not required. *A passion for baseball or softball is a bonus! Available shifts and compensation: We have available shifts all days of the week. Compensation is $16.00 - $18.00/hour. About Batting A Thousand - Batting Cages: Batting A Thousand - Batting Cages is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at batpdx.com. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.