Room Attendant-LSC

Are you a Customer Service Super Star.... WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels that are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond. JOB SUMMARY Clean and service all occupied or vacant rooms according to hotel standards ESSENTIAL DUTIES & FUNCTIONSThoroughly clean and restock guest rooms in accordance with hotel standardsSet-up VIP rooms as assignedAttend required meetingsKeep work areas clean and organizedBe extremely courteous to all customers and fellow employeesReport unsafe conditions to your supervisor immediatelyMaintain hotel equipment in proper working conditions.Any other duties assigned by your immediate supervisor BASICS Maintain cleanliness and organization in all work areasDisplay courteous behavior with guests and team membersReport any unsafe conditions immediatelyEnsure hotel equipment is in proper working conditionPerform any additional duties assigned by the supervisor Physical RequirementsStanding/Walking: Frequently. Walking up to two miles per day on cement, tile, asphalt, and carpet.Crouching (Bend at knees): Frequently. While cleaning guestrooms.Stooping (Bend at waist): Frequently. While cleaning guestrooms.Twisting (Knees/waist/Neck): Loading and unloading linen.Climbing: Occasionally. Climbing to the top shelves in linen rooms.Reaching (Overhead/extension): Frequently. For Hotel Operations or Customer Service experience preferredCommunicates effectively with othersWorks productively with a teamEffective multitasking skillsComposure and patience under pressureSkilled in working with multiple computer programsironing boards, and linen shelves.Handling/Grasping: Frequently. Handling linen, trash, and guest cleaning supplies.Pushing/Pulling: Average weight frequently 50 lbs.Lifting/Carrying: Average weight frequently 20 lbs. Working EnvironmentInterior: To include guestrooms, meeting space, storage closets, lobby, laundry areas; variety of surfaces/ textures.Exterior: Exposure to variety of elements based on weather conditions (heat/cold/rain/wind/ice) CANDIDATE PROFILEHotel Operations or Customer Service preferredCommunicate effectively with othersWorks productively with a teamEffective multitasking skillsComposure and patience under pressureSkilled in working with multiple computer programs- Must be comfortable using devices to communicate with team members and to complete checklists daily (i.e. Alice system.) BENEFITS: Medical, Dental, Life insurancePaid Time OffPaid Community Service DaysClick here to learn more Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer. Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.