Bilingual Japanese Medical Receptionist

Company DescriptionWindrose Health Network, Inc. is a Federally-Qualified Health Center dedicated to providing high-quality Primary Care services, including Pediatrics and Family Medicine, to patients of all ages. With five Health Centers in Franklin, Hope, Trafalgar, and the South Side of Indianapolis, Windrose Health Network ensures accessible healthcare in underserved communities. The organization prides itself on fostering a patient-centered approach and serving diverse populations with compassionate and comprehensive care.Role DescriptionWe are seeking a Bilingual Japanese Medical Receptionist for a full-time, on-site role at our Hope, IN location. The individual will be responsible for greeting and assisting patients, scheduling appointments, managing patient records, verifying insurance, and ensuring a smooth check-in and check-out process. Additional duties include answering phones, providing translation services for Japanese-speaking patients, and supporting administrative office tasks as needed.QualificationsStrong interpersonal and communication skills in both Japanese and English to assist patients and team members effectivelyExperience working in customer service, front desk operations, or administrative roles in a healthcare settingProficiency in handling patient records, insurance verification, and appointment schedulingOrganizational skills, attention to detail, and the ability to multitask in a fast-paced environmentBasic computer skills, including familiarity with scheduling software and electronic health record systemsAbility to maintain a professional and friendly demeanor while providing exceptional customer serviceHigh school diploma or equivalent required; additional certification in medical administration or related field is a plusPrevious experience in a bilingual role within the healthcareBenefits401(k)401(k) matchingAD&D insuranceBereavement leaveMedical/ Vision/ Dental insuranceDisability insuranceEmployee assistance programFlexible spending accountFree parkingLife insuranceOn-the-job trainingPaid jury dutyPaid orientationPaid time offReferral programRetirement planClick here to learn more and apply for this position:https://recruiting.paylocity.com/recruiting/jobs/Details/3910094/Windrose-Health-Network-Inc/Medical-Receptionist-Bilingual-Japanese