Data Analyst/ Web Developer
About The Company:
Presbyterian Children's Homes and Services (PCHAS) is a faith-based organization committed to creating a world where every child is safe, every family is strong, and hope outshines hardship. We assist children in healing from trauma to build healthy relationships, succeed in education, and explore opportunities. Our approach involves engaging children within the context of their family dynamics to break cycles of abuse and trauma. PCHAS operates 12 programs across 34 locations, serving nearly 4,500 children and families annually. Our work is guided by "The PCHAS Way," which inspires us to be strength-focused, family-centered, and goal-driven in every client interaction.
About The Role:
We are seeking a skilled and motivated professional to join our team as a Developer and Analyst for our internally developed client management system, CSWIS. This full-time, exempt position plays a vital role in enhancing CSWIS by developing application features, interactive dashboards, reporting solutions, and analytics tools that improve decision-making, operational effectiveness, client outcomes, and user experience. The role involves close collaboration with agency leadership, program teams, and Information Systems to translate organizational needs into technical solutions. Additionally, the position serves as a technical escalation and backup resource for external client support and Information Systems Support teams during periods of limited staff availability, providing assistance with application troubleshooting and urgent requests.
Qualifications:
Bachelor's degree in Computer Science, Information Systems, Data Analytics, Software Development, or a related field, or equivalent experience.
Minimum of five years of experience developing and supporting database-driven web applications.
At least three years of experience designing reports, dashboards, or business intelligence solutions.
Strong analytical and problem-solving skills.
Ability to communicate technical concepts effectively to non-technical audiences.
Solid understanding of reporting methodologies and key performance indicator (KPI) development.
Excellent organizational and project management skills, with the ability to manage competing priorities and deadlines.
Ability to work independently and collaboratively within cross-functional teams.
Commitment to staying current with evolving web development, reporting, and data analytics technologies.
Technical proficiency in ASP.NET (C#), SQL Server/T-SQL, HTML, CSS, JavaScript, MS Access, Responsive Web Design, Data Modeling, and Business Intelligence Reporting.
Valid driver's license with a risk-free driving record.
Willingness to undergo background screenings including child abuse/neglect, criminal history, sexual offender registry, and child care/elder care disqualification lists.
Ability to submit fingerprints for state and FBI review as required.
Successful completion of pre-employment drug screening and physical examination with no communicable diseases.
Responsibilities:
Develop, maintain, and enhance CSWIS forms, workflows, application features, and user-facing functionality.
Design and implement interactive dashboards, analytics tools, and reporting solutions to support operational and strategic decision-making.
Collaborate with stakeholders to define business requirements and translate organizational needs into technical solutions.
Develop and optimize SQL queries, views, stored procedures, and datasets that support reporting and application functionality.
Design and maintain responsive user interfaces and layouts to improve usability across different device types.
Serve as a Tier 3 escalation and backup resource for external client support and Information Systems Support teams, assisting with application troubleshooting and urgent client or agency requests as needed.
Perform other duties as assigned to support agency goals and operations.
Benefits:
Competitive salary and compensation package.
Flexible work schedules to support work-life balance.
Paid time off and paid holidays.
Medical, dental, and vision insurance options.
Voluntary life insurance options.
Generous retirement plan with agency matching contributions (200% match up to 3% after one year of service and 1,000 hours worked).Supportive and mission-driven work environment focused on serving children and families.
Equal Opportunity:
Presbyterian Children's Homes and Services (PCHAS) is an equal opportunity employer. We are committed to creating a diverse environment and are proud to be inclusive in our hiring practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage applicants from all backgrounds to apply and join us in our mission to serve children and families with dignity and compassion.