Sales Associate

Company DescriptionCOS offers a wardrobe ofready-to-wear,and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship,innovationand compelling fashion movements.Job DescriptionAs the Sales Advisor, youare thefriendly face that greet our customers and embodythe heart of our brand.You'llhave the opportunity to provide customers with high-level service at every turn. From initiating conversations toassistingat the cash desk, fitting rooms and throughout the shop floor,you'llplay a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishingstockand merchandising the latest garments on the shop floor.Your roleisessential in creating welcoming experiences thatshowcasethe best ofour brand. With warmth and enthusiasm,you'llguide our customers through their journey, offering genuineassistanceand proactive service to uplift and inspire. Together, in collaboration with your team,you'llcreate moments that matter.Whilepreviousexperience in customer service and familiarity withfabricsare nice to have,they'renot mandatory.QualificationsCustomer-focused: You enjoy engaging with people and are committed to delivering excellent service.Adaptable and flexible:Adaptable and responsive to changing priorities and customerrequests.Action-oriented: Proactive and driven to take initiative and get things donewith quality.Strong communicator:You have a genuine interest in people, communicateclearly, and actively listen to understandotherperspectives and needs.Eager to learn: Open to feedback and always looking for opportunities to grow and develop.Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.Preferable but not mandatoryUnderstandingof store operations & customer service skills frompreviousretail experienceConfident in offering customers advice on fashion trends, materials, sizingetc..Additional InformationAt COS, we organise our teams to ensure we can offer an exceptional experience for our customers every day. At this time, we're prioritising applications from candidates with open availability, including weekday coverage, as this best supports the needs of our shop.We welcome applications from all interested candidates; however, those who can provide flexible, Monday-Friday availability, as well as weekends will be considered first, in line with our current business requirements.This is aPart Time position.Compensation ($18/hr)Benefits:We'recommitted to supporting our employees with a range of attractive benefits and valuable development opportunities.As a member of our team,you'llenjoy a25% staff discount across all H&M Group brands-available both in-store and online.Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.You can read more about our H&M Incentive Programhere.In addition to this, US-based colleagues also receive:Employee Assistance program (EPA)Vacation/Wellness, Holiday, and Parental Pay25% Staff DiscountCommuter BenefitsPet Insurance(enrollment)Plus,additionalVoluntary BenefitsInclusion & DiversityAt H&M Group, we are committed to fostering inclusive, diverse, andequitableworkplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world.That'swhy we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.Videos To Watchhttps://www.youtube.com/watch?v=ezmv8OLJGXYhttps://www.youtube.com/watch?v=ZVKghq6Qa4A&t=8s