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Trademark Docket Clerk
East Boston, MAApril 4th, 2026
Position Summary:Seeking an experienced Docketing Specialist to join the firm's expanding Trademark Group. The Docketing Specialist is responsible for a wide range of trademark docketing and administrative functions, including processing US and Foreign Trademark mail utilizing the firm's docketing system (WebTMS). The Docketing Specialist will review and process all incoming trademark, copyright, and dispute mail from the USPTO, Clients, and Foreign Agents/Trademark Offices as well as de-docketing completed items and requests to update deadlines. The Docket Specialist will also process all new trademark matters utilizing the Firm's new business database, WebTMS and Document Management system. The Docket Specialist will save all external emails and incoming mail to the proper electronic file folders and distribute the same electronically. The Docket Specialist will also communicate routinely with attorneys, paralegals and legal assistants and participate in assigned projects and/or tasks to support the trademark group.Essential Functions:Monitors and maintains the integrity of the Firm's Trademark Docketing System (WebTMS)Assists in the development and maintenance of a Docket Manual and best practice materials relating to docketing and the Trademark GroupIdentifies problem cases or actions; resolves or escalates to manager and attorneys when neededQuality Reviews all work product to ensure accuracyRuns daily, weekly and monthly reports in a timely and efficient mannerMaintains and manages the firm's existing docketing platform and provides recommendations and insight to manager and leadership on upgrades, enhancements or replacementReviews IP Country Law Rules of Practice and maintains proficiency of PTO procedural changes to ensure the Trademark team is in complianceAssists with IP client intake and transfer requests; coordinates with the Records Department, Billing, Matter Maintenance and other personnel on incoming and outgoing Trademark Portfolios, running reports and dockets and assisting with the transfer process start to finishMaintains a knowledge of trends, developments, and legislative rulings impacting intellectual property law, including revisions to international country law, USPTO procedural changesPerform research on various trademark office website to confirm data, bibliographic data, status of casesAdhere to firm standards and procedures; ensure team members follow procedures; reinforce/remind team of the proper protocol and proceduresMonitoring daily deadlines; editing actions and adding extensions of time/grace periods when applicableDe-docket action items upon proof of filing or notification of item being completed; asking questions if action item is incomplete or missing any informationIdentifying and reporting discrepancies and working to resolve them with attorney guidanceSkillsA deep and thorough knowledge of Trademark Prosecution including U.S. and Foreign Jurisdictions; strong knowledge of procedures and regulations, including foreign and domestic prosecution, and post-grant/post-registration rules and maintenance fee deadlines/grace periodsKnowledge of trademark terminology, prosecution procedures, and deadlines for both US and foreign intellectual property mattersProactive, independent, and helpful with all tasks assignedAbility to use judgement and prosecution knowledge when updating the docket; keep case remarks clean and concise; asking for clarification when neededA strong focus on customer service and responsivenessAptitude for continuous improvement and automationExcellent organizational and communication skills and be capable of promoting improvement-oriented ideas and developing new strategiesSolid PC skills, including IP docketing databases, PDF programs, filing and other specialized IP practice platformsProficiency in document management systems, workflow technology platforms, MS Office, Word, and Excel, New Matter/New Business IntakeWork effectively and efficiently in a fast paced, deadline driven environmentAbility to recognize and shift prioritiesAbility to utilize all resources, including researching case information, deadlines, extensions and various requirements with the USPTO and Foreign Trademark OfficesExcellent communication skills with all levels of staff, management and attorneys within the trademark department and firm wideRequirements:A minimum of three to six years (3-6+) of experience in the Trademark docketing fieldBachelor's degree or equivalent combination of education and work experienceProficiency in basic computer and database management skills, including Microsoft software applications such as Outlook, Word, and ExcelProficiency with IP software applications such as WebTMS or other docketing systems·Exceptional verbal/written communication and interpersonal skillsStrong time management, prioritization, problem-solving, and organizational skillsAbility to work effectively at all firm levelsPunctual and reliable and able to meet set deadlines and work effectively under pressureCompensation & Benefits:This position offers a compensation range of $85,000 to $105,000 annually, commensurate with experience and qualifications. Final compensation will be determined based on factors such as experience, skills, and qualifications. Staff may also be eligible for discretionary year-end bonuses and annual merit-based increase. The comprehensive benefits package includes medical, dental, vision, life, and disability insurance, a 401 (k) retirement plan and paid time off.
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