Experienced Evening Client Service Representative (3pm-Midnight)

Company DescriptionCommunity Care Veterinary Specialists (CCVS) is a locally-owned veterinary hospital with two locations in Gainesville, Florida. Our professional veterinary team in ER/Critical Care, Surgery, Oncology and Radiology provides outstanding care for pets in our community. We are committed to delivering compassionate and expert veterinary care. If you thrive in a collaborative environment, and want to grow alongside a supportive, forward-thinking team, we’d love to connect with you.Role DescriptionOur CSRs are the first touchpoint to client interactions and provide exceptional customer service during every step of a visit to CCVS.The CSR handles in-person, email, and telephone interactions, maintenance of veterinary medical records, accounts, maintenance, cash processing, data entry, word processing, and mail services.Respond quickly and calmly to crises while maintaining a high standard of client care.Communication: Convey messages to clients and teammates to ensure successful patient and client care.Patience & Compassion: Remain professional while still ensuring doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.This position participates in weekend and holiday rotations. This shift is specifically from 4 pm-12 pm, it is an evening position.QualificationsHigh school diploma or equivalent and one year of relevant experience.Must have minimum one year Veterinary Medicine Experience.We offer competitive salaries and a generous benefit package that includes:Medical.Dental.PTO.A matching IRA.Last but not least, we can offer a flexible schedule so you will have the opportunity to enjoy life outside of veterinary medicine.If you have read all the way to the bottom of this description, it is likely you are the type of candidate we are looking for. This place is special. Let's talk.