Organizational Change Leader

Organizational Change LeaderThe Organizational Change Leader will lead the people-side of change for our enterprise-wide ERP implementation, Organization Integration & Optimization and additional organization-wide change initiatives as assigned. Over the next three years, this role will drive stakeholder alignment, readiness, and adoption for significant changes in systems, processes, automation/technology, and roles & responsibilities. In partnership with the ERP program, HR, IT, Finance, Operations, and business leadership, the OCM will define and execute a comprehensive change strategy that minimizes disruption, accelerates proficiency, and realizes business case benefits. Key Responsibilities Change Strategy & Governance: Lead the change workstream for the ERP program; establish governance, tollgates, and cadence with the PMO and SI partner; integrate change plans with program plan, cutover, and hyper care. Stakeholder & Sponsorship: Map stakeholders; create a sponsor roadmap; coach executives and people leaders to model and reinforce change. Change Impact & Readiness: Conduct impact assessments for processes, policies, roles, org structure, and competencies; drive mitigation actions and readiness plans. Communications: Build an executive and field-level communications plan (town halls, leader toolkits, FAQs, short videos, Yammer/Teams posts, "day-in-the-life" narratives). Training & Enablement: Partner with HR/L&D to run training needs analysis; define curricula, learning paths, and train-the-trainer; coordinate with LMS and site leads; produce job aids and quick-reference guides. Change Network & Super Users: Stand up and lead a change agent/super-user network across functions and sites to support testing, UAT, and go-live adoption. Cutover & Hypercare: Prepare the organization for cutover; stand up command-center routines; monitor adoption, sentiment, and issue trends post-go-live; close feedback loops. Adoption & Benefits Realization: Define and track adoption KPIs (e.g., role-based training completion, proficiency curves, reduction in manual workarounds, utilization of standard processes), and partner with Finance/PMO to connect to the ERP business case. Required Qualifications Bachelor's degree in Business, IT, Organizational Development or equivalent 10 years in organizational change management leading large-scale transformations, including ERP or other enterprise-wide Technology Platform implementation required (SAP, Oracle, Microsoft, Infor, Workday, etc.) Proven experience with multi-site operations and business unit integration or centralization programs. Mastery of core OCM methods (e.g., Prosci/ADKAR, stakeholder analysis, impact assessment, change planning, communications, training/enablement, benefits realization). Exceptional facilitation, executive influence, and storytelling skills; ability to translate complex program changes into practical field impacts. Strong program skills (planning, risk management, interdependency tracking) and analytics (readiness/adoption dashboards). Advanced proficiency with Microsoft 365/Teams/SharePoint; comfort partnering with PMO and SI partners. Ability to travel: ~1525% Hybrid work arrangement: minimum two days per week in the Chicago office. Pay Range: 181,440.00 - 221,760.00 We offer a comprehensive benefits package that may include medical, dental, vision, 401k matching, and more!