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Data Entry Associate Representative

Data Entry Associate Representative The Data Entry Associate Representative is responsible for performing analytical and administrative functions to support Medicare Billing processes. This position is data-driven and transactional in nature, with a strong focus on accuracy, compliance, and Medicare requirements rather than customer-facing activities.
Key Responsibilities:
  • Review billing information for accuracy and resolve discrepancies, errors, and payment issues
  • Post and Reconcile payments, credits, refunds, and adjustments to customer accounts
  • Communicate with internal departments regarding billing questions, account balances, and payment concerns
  • Maintain accurate and organized billing records and documentation
  • Research and resolve billing discrepancies while ensuring compliance with company policies and procedures
  • Prepare billing reports and assist with reconciliation and reporting activities
  • Protect confidential customer and financial information while maintaining a high level of accuracy and professionalism
  • Meet established productivity, accuracy, and quality standards while managing multiple billing tasks and deadlines
Required Qualifications:
  • Working knowledge of Medicare Advantage enrollment and eligibility (Part A, Part B, and Part C)
  • Strong analytical and problem-solving skills with a data-focused mindset
  • High attention to detail and ability to manage large volumes of transactional work
  • Proficiency in Microsoft Office (especially Excel)
  • Ability to work independently with minimal supervision
  • Strong written communication skills for internal collaboration
Preferred Qualifications: 1+ year of experience in healthcare insurance 1+ year of experience in billing processing (Medicare Advantage preferred) Prior experience with data entry, billing systems, and transaction processingEEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."