Support Services Lead

About Berry LawBerry Law is on a mission to protect the constitutional rights of Americans and help Veterans get the benefits they deserve. Since 1965, Berry Law has been in it to win it. We are a Veteran-owned and led company with attorneys who bring over 240 years of combined experience.We serve clients in all 50 states and have secured hundreds of millions of dollars in benefits for Veterans and their families. Our clients trust us to deliver results—and we do.Position OverviewBerry Law is seeking a highly organized and mission-driven Support Services Lead to oversee mailroom operations, document handling, and internal support services.This role is critical to ensuring timely, accurate communication and efficient workflow across the firm. The ideal candidate thrives in a fast-paced environment, demonstrates extreme ownership, and consistently delivers with precision and urgency.Team members who succeed in this role embody our core values: commitment, integrity, accountability, warrior ethos, and leading by example.Key ResponsibilitiesMail & Distribution OperationsReceive, sort, and distribute incoming mail and packages (USPS, FedEx, UPS, and hand-delivered items)Prepare and process outgoing mail, ensuring accuracy and timely dispatchManage package tracking and delivery notificationsDocument & Records ManagementDigitize incoming documents and manage electronic processingOperate and maintain document management systemsEnsure compliance with records handling and confidentiality standardsLegal & Administrative SupportAssist with copying, scanning, subpoenas, and court filingsSupport attorneys and legal teams with exhibits and trial materialsCoordinate deliveries to courthouses, vendors, and internal teamsOperations & OrganizationMaintain a clean, organized, and fully stocked mailroomTrack inventory and distribute office supplies as neededMaintain accurate records of mailroom and delivery activityLeadershipOversee and support the Support Services AssistantEnsure service excellence for all internal stakeholdersRequired Skills & AbilitiesExcellent verbal and written communication skillsStrong organizational skills with high attention to detailAbility to manage multiple priorities in a fast-paced environmentStrong problem-solving and critical thinking abilitiesProficiency in Microsoft Office and document management systemsHigh level of professionalism and confidentialityEssential QualificationsMilitary member, Veteran, spouse, dependent, or relative preferredTip of the Spear mindset—relentless pursuit of excellence and justice for clientsTech savvy with the ability to quickly learn systems and manage digital workflowsPositive, team-oriented attitude with a strong desire to growPhysical RequirementsAbility to lift and transport files, packages, and office materialsFrequent standing, walking, and movement throughout the officeAbility to operate office equipment such as scanners, copiers, and mail systemsBe Part of a Winning Team Awards & Recognition:Inc. 5000 Fastest-Growing Companies (6 years)Law Firm 500 (5 years)Department of Labor Hire Vets AwardSecretary of Defense Pro-Patria AwardPersonalized Onboarding: We invest in your success from day oneIncentives: Weekly, quarterly, and annual awards, plus bonus opportunitiesCulture: Mission-driven, high-performance environment built on accountability and trustSchedule & BenefitsSchedule: Monday – Friday, 40 hours per weekBenefits IncludeCompetitive compensationGenerous PTO401(k) with firm contributionHealth, dental, and vision insuranceEmployee Assistance Program (EAP)Professional development opportunitiesFirm swag and team eventsCommunity involvement opportunitiesApply TodayIf you are ready to take ownership, support a high-performing legal team, and contribute to a mission that matters, apply today and join Berry Law—in it to win it.Berry Law is an equal opportunity employer.