Mortgage Loan Assistant

We're searching for a detail-oriented mortgage loan officer assistant. This position will play a vital part in communicating with referral partners, current and past clients, real estate agents, lenders, and underwriters to nurture relationships and develop new business. You will facilitate the completion of real estate loan applications, collect, analyze, and review supporting loan documentation in accordance with loan guidelines, and provide support throughout the loan application process. If you're interested in joining a team that empowers employees, clients, and partners to help them reach their goals, apply today! Compensation: $45,000+ Responsibilities: Verify all loan package documentation received is accurate and complete in accordance with company policy and procedures and report any discrepancies to the loan originator/ loan officer Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork Follow up and respond to customer and in-house inquiries on transactions as needed in order to provide superior customer service Provide administrative support such as screening and making calls, booking appointments, etc. Serve as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items Qualifications: Highly motivated and goal-oriented with excellent customer service and communication skills 2-3 years of professional office environment and administration or mortgage experience preferred Having an NMLS license is not required, but is preferred Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc. About Company We’re strategy-first, fast, and Realtor-focused. We serve buyers and investors across NH, MA, ME, NC, and FL with same-day pre-approvals, strong communication, and on-time closings. You’ll work in an environment that values efficiency, ownership, and doing things the right way. This is not a clock-watching job. It is a career-building role for someone who wants to grow with a business and be genuinely relied upon.