Technical Writer, Docs Content

Who we areAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.About The TeamTechnical writers make Stripe products easy to use for developers and everyday users. Our documentation must exemplify quality and instill trust.Stripe cares deeply about the experience of our users, from enterprise software developers to small business owners. Our products and internal tools require innovation and creativity to create an excellent user experience and to increase developer velocity. We need writers with excellent writing ability and solid technical competence to provide an engaging developer experience.What you'll doYou'll join the Stripe Docs Content team to help users adopt our industry-leading technologies, and to help Stripe product teams ship exemplary documentation at docs.stripe.com.ResponsibilitiesDocument Stripe products, including conceptual overviews, task-based guides, APIs, and tutorials for different productsMaintain content quality through curation, user feedback, and content performance analysisWork alongside our developers, product teams, and support engineers to ensure content expertise and documentation accuracyDeliver results in a dynamic work environment with plenty of autonomyPush Stripe docs forward by dreaming up and implementing new ways to deliver, author, analyze, and interact with technical contentWho you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.Minimum Requirements4+ years of technical writing experienceAble to collaborate, partner with, and learn from other skilled tech writersProficient in HTML and MarkdownConversant with Git and VSCodeAdept at communicating technical concepts clearly and preciselyPreferred QualificationsExperience with backend languages like Ruby, Go, Python, PHP, Node, or JavaExperience with large information architecture projectsExperience balancing multiple product launchesExperience working with a team of technical writersHybrid work at StripeThis role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).In-office expectationsOffice-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.Working remotely at StripeA remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.Pay and benefitsThe annual US base salary range for this role is $135,800 - $203,800. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.Hybrid work at StripeThis role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).In-office expectationsOffice-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.Working remotely at StripeA remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.